An opportunity has arisen in our International team and we are looking for an International Sales Administration Manager to join us at Pagoda House in Harrogate, where our tea and coffee products are produced to be shipped to our customers around the world. As International Sales Administration Manager you will be responsible for leading the International Sales Co-ordinators team, ensuring the successful management and coordination of all aspects of international sales orders. The role is hands-on, so as well as leading the team and driving process improvements and efficiencies, you will also be processing orders and completing all relevant forms of export documentation to a very high standard and in line with current legislation. You’ll work closely with internal departments and external organisations to provide a vital link within the international supply chain, whilst leading an experienced team of four, seeking opportunities for continuous improvement of our export processes and ways of working. This is a full-time role working 37.5 hours per week (Monday to Friday). We would be happy to discuss flexible working patterns (e.g. hybrid working) but this would include 2-3 days per week collaborating with your peers at our offices in Harrogate. About you – We’re looking for someone with a very good understanding and working knowledge of export legislation and documentation, including: Checking of export declarations Understanding of Incoterms Rules of origin Tariff codes Trade agreements Supporting certificates On this occasion, applicants without prior experience and an existing knowledge of export legislation and documentation will not be considered. You’ll have previous people management experience in a similar role, along with a good level of numeracy and IT skills with experience of ERP systems and export management software. We are looking for someone who can offer great customer service (both internally and externally), with excellent attention to detail, and an ability to manage your own priorities, as well as to prioritise the team’s workload, with a continuous improvement and problem-solving mindset. What we offer you As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension. We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes. Great People, Great Culture We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive. Click here to learn more about life at Bettys & Taylors Group. To apply for this role you will be required to submit a CV and cover letter.