About Our Client
A well-known charity in the Luton area.
Job Description
* Providing practical and emotional support (telephone calls, welfare checks, shopping, etc.) and guidance to service users.
* Providing reactive, focused, and flexible support to adults following a hospital stay to enable early discharge.
* Responding to referrals from Clinicians and Community Health Professionals.
* Assessing service users' needs, completing and following a support plan for the individual.
* Supporting service users in the weeks after hospital discharge or to prevent readmission.
* Taking someone to a hospital appointment that they otherwise couldn't get to or picking up prescriptions and shopping.
The Successful Applicant
* Must have a full UK manual driving licence.
* Must have a good knowledge of services provided by the NHS and Social Care.
* Must be able to improve service quality for the benefit of users.
* Must be professional and able to deal with queries in a diplomatic and confidential manner.
* Must be flexible, as working hours outside the norm may be required.
What's on Offer
* Immediate start.
* Rewarding role.
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