Our client is seeking a Logistics Solutions Administrator/Coordinator to join their team for a minimum of two months. This role offers the possibility of extension depending on workload.
Primary Purpose:
You will coordinate and provide administrative support to the Logistics Solutions department, assisting with daily tasks, handling queries from agents and customers, including complaints, and resolving issues.
Key Responsibilities:
Administration:
Monitor the Armacup inbox and respond to enquiries.
Update Surrender & Corrections from Japan.
Monitor vessel ETA's and update the in-house system.
Send out Notice of Vessel Arrivals within agreed time lines (UK & Europe).
Invoice terminal handling charges within agreed timescales.
Update terminal with daily bookings.
Request new customer setups and amendments.
Other administrative tasks as training progresses.Logistics Solutions Support:
Assist the team with daily tasks such as sending NOAs, THCs, and storage invoices.
Promote and offer services when opportunities arise.
Support department activities as required.General Duties:
Support other business areas as required.
Act as an ambassador for the company by mentoring and setting a positive example.Essential Competencies:
Positive work attitude and ability to work under pressure.
Strong problem-solving and initiative skills.
Excellent organisation and time management.
Professional communication skills, both written and verbal.
Ability to handle customer interactions confidently and professionally.
Flexibility in meeting changing priorities and business needs.
Appreciation of cultural differences.Qualifications & Skills:
Proficiency in Microsoft Office programs.
Full, clean driving license