Role: Senior 3rd Line Engineer
Location: Preston, Chorley
Salary: up to £70,000 DOE
Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for an experienced 3 rd Line Engineer to join their team in Preston.
Position Overview:
You will be responsible for the support of the 1 st and 2 nd line engineers, as well as being the escalation point for complex technical queries. The successful candidate must be happy to work on the service desk and work alongside the senior engineers / managament. A driving license and own vehichle is required for occasional on site work.
Key Responsibilities:
* Support and liase with customers and internal teams to present viable options on projects and solutions
* Resolving complex esclations using your own initiative
* Supporting/mentor junior engineers, developing their knowledge
* Work alongside the Service Delivery manager with co-ordination of projects and tasks
Technical Skillset:
* Minimum 3 years experience within IT role
* Windows OS up to 11 & Windows Server 2012/16/19
* Office 365 and applications (Intune, MS Defender, PowerShell, OneDrive)
* Microsoft Azure / Entra ID
* Firewall configurations, installs
* Routing and switch installs
* DNS, DHCP, TCP/IP, VPN Connections
* Active Directory / Group Policies
Desirable:
* MSP Experience or experience working in multiple environments
* Microsoft Certifications
* IT Security - Malware/spam, backup solutions
* Leadership skills
Benefits:
* 25 days holiday, plus UK bank holidays
* Birthday off!
* Fully expensed company vehicle or mileage paid
* Group Income Protection
* EAP - 24hr support
* Life Assurance
If this role sounds interesting to you and you would like to know more. Please apply and we can have a chat regarding suitability!
Key Words: 3 rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line, Team Lead, Senior Infrastructure Engineer, IT Manager, IT Team Leader, Senior MSP Engineer, Field Engineer, 3 rd Line, IT Consultant