The Role. Debt Management Team Leader Overview. We are seeking a dedicated Debt Management Team Leader for our Client, a leading financial services company located in Bolton, Greater Manchester. The candidate will have previous experience working as a Debt Management Team Leader possess strong leadership skills and a comprehensive understanding of financial services guidelines and practices. Duties. Oversee the post-appointment section, ensuring smooth operations and high-quality service delivery. Provide guidance and support to the team of advisors. Act as the primary escalation point for complex cases or disputes. Monitor team performance and ensure compliance with company policies and industry standards. Manage workloads and allocate tasks effectively to meet deadlines and service level agreements. Lead and manage a Debt Management team to ensure all operational tasks are completed efficiently. Analyse financial reports, budgets, and forecasts. Delegating tasks to a team of debt management advisors. Oversee processes, ensuring accurate record-keeping. Liaising with Creditors and Debtors on all Client related issues and queries. Skills. Strong analytical skills with the ability to interpret financial data effectively Excellent phone etiquette for professional communication with clients. Detail-oriented approach to data entry tasks to ensure accuracy in records. Experience in a similar role working within the financial services profession is essential to the role. Knowledge of the financial services market and guidelines.