Job summary To support patient flow through the Emergency Department by carrying out portering duties whilst also providing clinical support as required, helping to ensure the efficient and effective running of the work area. To provide excellent customer service to all internal and external customers. Main duties of the job Establish and maintain communication with patients, relatives and carers, working in partnership with the multidisciplinary team to provide holistic patient care Contribute to own personal development Assist in maintaining own and others' health, safety and security Contribute ideas for service improvement Ensure own actions help to maintain quality and patient safety Undertake routine assessment tasks related to individuals' health and well-being, making modifications within prescribed parameters and reporting back to Senior Staff on patients' progress Assist in delivering programmes of care to meet individuals' health and well-being, in partnership with the multidisciplinary team Ability to work flexibly and unsociable hours to meet the demands of the service Transport patients around the hospital on beds, trolleys and chairs About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance. Date posted 06 November 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time Reference number 236-SCO-CS410-24-A Job locations Salford Care Organisation Emergency Dept Stott Lane Salford M6 8HD Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person Specification Qualifications Essential NVQ Level 2 (or equivalent experience) Level 1 Literacy and Numeracy (GCSE Engligh and Math's Grade D-G) Desirable Care Certificate Skills Essential Basic IT skills Desirable Good Organisational Skills Knowledge, Training & Experience Essential Experience of working with members of the public or desire to work in the Health Service The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post Desirable Experience of working within a health or social care environment Experience of working within a team Commitment to undertaking continuous professional development (CPD) Person Specification Qualifications Essential NVQ Level 2 (or equivalent experience) Level 1 Literacy and Numeracy (GCSE Engligh and Math's Grade D-G) Desirable Care Certificate Skills Essential Basic IT skills Desirable Good Organisational Skills Knowledge, Training & Experience Essential Experience of working with members of the public or desire to work in the Health Service The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post Desirable Experience of working within a health or social care environment Experience of working within a team Commitment to undertaking continuous professional development (CPD) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northern Care Alliance NHS Foundation Trust Address Salford Care Organisation Emergency Dept Stott Lane Salford M6 8HD Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)