Oxford University Hospitals NHS Foundation Trust
An exciting opportunity has arisen for a Waiting List Team Leader within Specialist Surgery.
To be responsible for ensuring that robust systems are in place to achieve delivery of the Directorate and individual service patient access targets.
This will include supporting the Theatre Planning Assistant Service Manager who, in conjunction with the Deputy Operational Services Manager, is responsible for the management of Referral to Treatment (RTT) & Cancer Access standards across assigned services.
The post holder will take responsibility for the management of the Waiting List administration teams and Inpatient PTL across the Directorate.
The Waiting List Team Leader will work within the clinical services ensuring appropriate prioritisation and chronological booking is consistent for all inpatient elective procedures within the Directorate.
Main Duties of the Job
* To provide assurance to the Trust regarding the management of Specialties outpatient referral to treatment (RTT) pathways to meet all relevant local and national targets.
* To be responsible for ensuring that systems are in place to achieve delivery of the Directorates patient access targets via the implementation of new processes and procedures and updating the Theatre Planning Assistant Service Manager/Deputy Operational Service Manager on at least a weekly basis.
* The post holder is responsible for the practical management of Inpatient waiting lists, working closely within the Directorate to ensure waiting list improvements and national targets are achieved.
* To present highly complex statistical information to staff to assist with ongoing service improvement.
* The post holder is responsible for supporting the Theatre Planning Assistant Service Manager and Deputy Operational Service Manager within the Directorate in the achievement of all elective access targets.
* The post holder will be responsible for training all staff in the rules and guidance for RTT delivery under the direction of the Theatre Planning Assistant Service Manager.
* The post holder will provide support and line management to the Waiting List administration teams ensuring optimum utilisation of inpatient theatre capacity.
Person Specification
Essential & Desirable
* Excellent communication with multidisciplinary team at all levels.
* Organised, calm under pressure & team player.
* Adaptable and flexible to handle multiple tasks and priorities.
* Ability to deal with stressful situations such as tight deadlines and forceful complainants in an environment of frequent interruptions.
* Understanding of Trust policies & procedures.
* Working knowledge of hospital systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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