Job Description We are seeking a dynamic person to join our forward-thinking Commercial Insight team, which is responsible for delivering strategic insights and advanced analytics to key stakeholders, including the senior management team. As a pivotal member of the team, you will work closely with the Commercial Insight Manager to contribute to significant projects for business growth and revenue generation. You will also manage data-driven projects, advising on and implementing data solutions to enhance our tech stack, including engaging in data conversations with internal and external stakeholders. If you are excited about contributing to highly visible insights projects and directing the way in data analysis within the mortgage services sector, we would love to hear from you What you'll be doing: Assisting the Commercial Insight Manager, Commercial Director, and the wider Mortgage Services business with analytical and commercial insights Collaborating with team colleagues and stakeholders to brainstorm, develop, and launch new reporting ideas that provide revenue opportunities Proactively exploring data to identify new reports or insight packages, attending stakeholder meetings, and supporting with data insights Supporting internal marketing colleagues by evaluating campaign performance and generating follow-up data to ensure customer retention Liaising with internal and external suppliers on projects, managing stakeholder expectations, and prioritizing team tasks Identifying areas for business improvement, driving innovation, and implementing efficiency savings to add value and improve service Escalating any concerns regarding compliance with Consumer Duty to senior management for consideration