Receptionist and Office Administrator: Henleaze Office
An opportunity has presented to join our award winning team. The position is for a full or part time Receptionist and Office Administrator at our Henleaze Office.
The successful candidate should understand the importance of the client experience both in person and via telephone and present excellent customer service, communication and organisational skills.
Applicants do not need to have prior experience of working in the legal profession; full training will be provided.
Key responsibilities:
1. Attending clients both in person and on the telephone in keeping with the firm’s service commitment and standards for client care.
2. Managing and coordinating the conference rooms and reception areas.
3. Implementing the Company’s procedures relating to clients and other visitors to the office.
4. Making appointments, arranging meetings (including Departmental meetings) and maintaining up-to-date diaries for the offices, to include staff absences (excluding holidays).
5. Taking identification documents for clients and scanning these into the electronic client file and carrying out electronic identification searches.
6. Preparing the meeting rooms for meetings as necessary.
7. Managing inventory of office supplies, including stationery, headed paper, text stamps, postage stamps, business cards and company laptops.
8. Opening, scanning and allocating all internal correspondence for the offices.
9. Assisting directors with business administration tasks.
10. Preparing outgoing correspondence for the office.
11. Managing and coordinating office supply agreements and faults with hardware.
12. Where capacity permits, to assist solicitors with overflow secretarial and administrative support.
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