Your new company This social housing provider is a reputable housing association based in the Glasgow region, committed to providing quality housing solutions. With a friendly and collaborative team environment, you will be welcomed and supported as you play a key part in delivering for their tenants within the Factoring Team. The Housing Association is one of the country's largest social landlords. They provide around 8,000 quality affordable homes for rent and sale to those least able to compete in other sectors of the housing market. Your new role The main purpose of the role is to manage the delivery of a high-quality factoring service that meets the identified needs of customers in accordance with the required local offers. Your responsibilities will include: Managing the day-to-day running of the factoring team, including line management of staff. Issuing invoices and dealing with factored properties, including billing and assisting with communal repairs. Managing all complaints about the service area in line with policy. Liaising with factored owners on communal repairs. Managing and maintaining relationships with key stakeholders, identifying any shortfalls in service delivery. What you'll need to succeed Excellent knowledge of factoring legislation, debt recovery, arrears, and repairs. SVQ3 in a relevant area. Institute of Housing qualification. Proven experience of delivering high-quality factoring services. Proven experience of managing staff. Occasional travel may be required, so a full valid driving licence is essential. What you'll get in return Competitive pay rate. On-site parking. 3-month temporary contract. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk