Job summary Liver Surveillance Navigator Division: Medicine and Emergency Care Care Group: Specialist Medicine Band: 4 Salary: £26,530 - £29,114 per annum/pro rata We are recruiting for a Cancer Pathway Navigator who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff. Main duties of the job The Pathway Navigator will work as part of a multi professional team to deliver the Liver Health Checks and Liver Surveillance programme. Key deliverables include work to facilitate a smooth patient journey ensuring that co-ordinated and streamlined administrative processes revolve around patients identified as eligible for cancer surveillance following a screening fibro scan in Liver Health Checks clinics across the network. The Pathway Navigator will support the patient journey by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs. Our values are B old, E very Person Counts, S haring and Open and T ogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust. We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process. To contribute to our exciting future and become part of our team, apply today. About us Do you have the ambition and vision to deliver our mission of the Best of Careby the Best of People providing excellent care, every time ? Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients. As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey. Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation. Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach: B - Bold E - Every person counts S - Sharing and open T - Together Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust. Date posted 04 April 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum/pro rata Contract Fixed term Duration 23 months Working pattern Full-time Reference number 275-2504LSN Job locations Medway Maritime Hospital Windmill Road Gillingham ME7 5NY Job description Job responsibilities The duties and responsibilities listed below are representative of the Pathway Navigator role and its purpose within the service. They are not exhaustive, and the post holder may be required to undertake additional or alternative managerial responsibilities commensurate with the post to support the smooth running of the Hepatology service and the HCC cancer MDT. Monitor each patients pathway by interrogating IT systems such as PAS/OASIS, RIS, iLab in relation to appointments, diagnostics and admissions, and by liaising with Trust colleagues, bearing in mind maximum waiting times for diagnosis and treatment Inform the Service Manager, Cancer Pathway Manager and Head of Operational Performance of any potential or existing delays in the patients pathway that may result in waiting times that exceed appropriate targets Support the Cancer Referral Office with processing suspected cancer referrals via ERS and Email, validating patient demographics against PAS before registering onto the cancer information system (Infoflex) Responsible for uploading out-patient appointment details and where necessary, contacting patients to agree appointments dates in keeping with expected national timeframes. Ensure all IT systems reflect important data quality details pertinent to consultant and patient comments regarding upgrade and confirmed appointments. Action copies of referrals in line with Cancer Referral Office processes. To utilise the cancer information system (Infoflex) in recording of out-patient appointment details, next key events and diagnostic tests for the purpose of the daily Patient Tracker List. Job description Job responsibilities The duties and responsibilities listed below are representative of the Pathway Navigator role and its purpose within the service. They are not exhaustive, and the post holder may be required to undertake additional or alternative managerial responsibilities commensurate with the post to support the smooth running of the Hepatology service and the HCC cancer MDT. Monitor each patients pathway by interrogating IT systems such as PAS/OASIS, RIS, iLab in relation to appointments, diagnostics and admissions, and by liaising with Trust colleagues, bearing in mind maximum waiting times for diagnosis and treatment Inform the Service Manager, Cancer Pathway Manager and Head of Operational Performance of any potential or existing delays in the patients pathway that may result in waiting times that exceed appropriate targets Support the Cancer Referral Office with processing suspected cancer referrals via ERS and Email, validating patient demographics against PAS before registering onto the cancer information system (Infoflex) Responsible for uploading out-patient appointment details and where necessary, contacting patients to agree appointments dates in keeping with expected national timeframes. Ensure all IT systems reflect important data quality details pertinent to consultant and patient comments regarding upgrade and confirmed appointments. Action copies of referrals in line with Cancer Referral Office processes. To utilise the cancer information system (Infoflex) in recording of out-patient appointment details, next key events and diagnostic tests for the purpose of the daily Patient Tracker List. Person Specification Qualifications Essential NVQ 3 in relevant subject or equivalent level of working experience Educated to GCSE level including English Language and Maths Knowledge Essential Knowledge of Patient Administration System/OASIS, RIS, iLAB or similar systems Knowledge of Cancer Information System (Infoflex) Knowledge or awareness of NHS Cancer plan, National Cancer Waiting times and Cancer patient pathways Essential understanding of National Cancer Standards Experience Essential Significant experience in an administrative role (cancer experience preferred) Experience of communicating with patient/carers via telephone and face to face Experience of dealing with deadlines Values Based Question Essential How do you demonstrate respect and dignity? Person Specification Qualifications Essential NVQ 3 in relevant subject or equivalent level of working experience Educated to GCSE level including English Language and Maths Knowledge Essential Knowledge of Patient Administration System/OASIS, RIS, iLAB or similar systems Knowledge of Cancer Information System (Infoflex) Knowledge or awareness of NHS Cancer plan, National Cancer Waiting times and Cancer patient pathways Essential understanding of National Cancer Standards Experience Essential Significant experience in an administrative role (cancer experience preferred) Experience of communicating with patient/carers via telephone and face to face Experience of dealing with deadlines Values Based Question Essential How do you demonstrate respect and dignity? Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Medway NHS Foundation Trust Address Medway Maritime Hospital Windmill Road Gillingham ME7 5NY Employer's website https://www.medway.nhs.uk/ (Opens in a new tab)