Job role: Order to Cash Administrator - 8 Months Rolling Maternity Leave Cover Location: Menzies distribution, Verdant 2 Redheughs Rigg, South Gyle, EH12 9DQ Salary: £22,396 per annum Shift Pattern: Monday - Friday, 09:00am - 17:00pmhrs per week Menzies Distribution are looking for an Order To Order to Cash Administrator to join our team in our Edinburgh ofiice (Verdant) Key Responsibilities: People: Support the Administration team to deliver high-quality service. Complete training to meet business requirements. Address team conduct issues. Proficient in Microsoft Word and Excel. Maintain effective relationships with stakeholders and customers. Prioritize tasks and work well individually and as part of a team. Processes: Understand and adhere to company workflows and admin processes. Ensure data accuracy and integrity in company systems. Suggest and implement process improvements. Support project work, meeting deadlines. Foster collaboration with buying, finance, and retail teams. Communicate effectively across departments. Customer: Collaborate with managers to improve processes and service. Develop relationships with retailers, publishers, and internal contacts. Participate in review meetings to maintain service standards. Finance: Manage payments (Bacs, Card, cheque) and allocate to customer accounts. Process credit checks, new customer applications, and vendor setups. Handle customer suspensions, closures, and deposits. Manage credit balances, refunds, and financial adjustments. Respond to inquiries and maintain reports. Communication: Communicate clearly with customers and internal teams via phone and email. Ensure all correspondence is accurate and branded properly. Key Skills & Competencies: Positive attitude, attention to detail, adaptability, and strong teamwork. BENEFITS: 31 Days Annual Leave (Pro-Rota) Pension Scheme Life Cover Cycle to Work Scheme Eye Care Free On-Site Parking Onsite Canteen A bit about us: At Menzies Distribution, we have been delivering across the UK since 1833. Today, we are Logistic UK’s most innovative business of the year, with a strong focus on the future, sustainability, and innovation – we keep moving forwards.