As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. Your duties will include answering phones, managing files, greeting visitors, and engaging with residents and their families.
Main duties of the job
In this varied role, you'll be responsible for answering the phone, handling files, and supporting the managers. You'll also meet and greet visitors, engage with residents, and show prospective clients and their families around the care home to showcase its unique features. Throughout your work as an Admin Assistant, you'll strive to create a vibrant and happy environment for the residents.
About us
Barchester Healthcare is a leading provider of care homes in the UK, dedicated to delivering high-quality care and support to their residents. They offer a range of benefits and training opportunities to their employees, creating a rewarding work environment.
Job responsibilities
ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
There is a 2 week rota Week 1: Monday/Tuesday/Saturday/Sunday Week 2: Monday/Tuesday. The role includes alternate weekend working.
Rewards Package
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
* Free training and development for all roles
* Access to wellbeing and support tools
* A range of retail discounts and savings
* Unlimited referrals with our 'Refer a Friend' bonus scheme
* Employee of the Month rewards and Long Service Awards
And so much more!
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications
* To be well-suited for this role, you'll need strong multi-tasking abilities, good computer skills, and a confident telephone manner. It's also important that you're a people person who can take a genuine interest in the residents and their families.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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