Medical Education Administrative Officer
Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust
An exciting opportunity has arisen within the Medical Education (South) team based at Hopewood Park for a Medical Education Administrative Officer (South) to support the provision of high-level administrative support for undergraduate medical students, as well as the education and training requirements of postgraduate medics.
As part of the Medical Education, Development and Workforce (MEDW) Department, the Medical Education team oversees the high-quality education and training of medical students and trainee doctors during their placement with CNTW, which enables us to support the leadership journey from medical student to consultant psychiatrist. The Medical Education team also supports medics continuing with their medical education and as trainers of medical students and trainee doctors.
Please note that this is purely an administrative role and the postholder won't be required to undertake any delivery of teaching or training to medical students or qualified medics.
Main Duties of the Job
The postholder will assist in the administration and co-ordination of the training and induction of undergraduate medical students for the CNTW element of the Newcastle Sunderland University MBBS Programmes including:
* Assisting in providing high-level administrative support and coordination for the delivery of the undergraduate teaching for University Students.
* Working closely with the Medical Education Administrator, Director of Undergraduate Clinical Studies, Base Unit Leads, university staff, and consultant teachers to plan and deliver the MBBS curriculum.
* Liaising with the clinical teams to ensure clinical attachments are planned effectively and communicated to students and teachers in a timely manner.
* Ensuring timetables and resources are accurately uploaded onto the University platforms.
* Working with clinical colleagues to support the development and innovative practice in delivery of teaching.
The successful applicant will have excellent customer service experience, excellent organisational and communication skills, experience of taking responsibility for managing own workload and meeting deadlines, able to work under pressure, and an in-depth knowledge of Office 365 packages.
About Us
We aim to attract and retain a diverse, talented, and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.
Job Responsibilities
To express an interest in this post please describe your suitability and skills in line with the enclosed B3 Administration Officer job description. You should currently hold the required level of qualification or have proven experience as outlined in the essential criteria; if you do not meet this criteria you will not be shortlisted.
The successful applicant would start as soon as operationally able.
For informal discussions or site visits please refer to the contact information section.
This vacancy may close earlier than the stated closing date should a suitable number of applications be received.
Please find attached job description for full details.
We welcome your application.
Person Specification
Education and Qualification
* English and Maths GCSE A-C or equivalent level.
* Word-processing skills at Level 3 (OCR/RSA Level 3) or equivalent qualification(s) in relevant subjects or equivalent level of knowledge.
Knowledge and Experience
* Awareness of medical education is desirable.
* Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information.
* Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person.
* Ability to work alone with minimal supervision and manage own time and workload effectively.
* Capable of working with confidential and sensitive information.
* In-depth knowledge of Microsoft Office packages.
Skills and Competencies
* Excellent customer service experience including handling queries, complaints, and sensitive information.
* Experience of team working to achieve deadlines and objectives.
* Experience of taking responsibility for managing workload and meeting deadlines.
* Excellent organisational skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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