JOB DESCRIPTION AND PERSON SPECIFICATION 1. JOB DETAILS Job Title: Apprentice Clinical Support Worker Reports to: Senior Sister / Charge Nurse Band: 2 Department: To be assigned on completion of induction Location To be assigned on completion of induction AfC Job No: 1960e 2. JOB PURPOSE/SUMMARY The jobholder will be undertaking a training programme within the Leeds Teaching Hospital NHS Trust (LTHT). The training will be delivered through formal education either in-house and or via external providers, and clinical placements. They will be involved in providing direct and indirect care for patients in support of and supervised by a registered nurse or midwife and where identified as appropriate by the supervising registered nurse or midwife, an assistant practitioner or clinical support worker. It is expected that the apprentice will commit to self-directed study and successfully complete the training programme within the contract period. The jobholder will contribute to the maintenance of an environment for effective care. The jobholder must be 18 years old or over 4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Education and Training To participate fully in the training programme for the Level 2 Apprenticeship in Healthcare Support by: i) Attending formal study sessions ii) Be willing to undertake self-directed learning ii) Completing all tasks and assignments iii) Applying skills and knowledge to patient care in the clinical area iv) Contributing to regular performance and progress reviews To successfully complete the academic elements of the programme as specified by the employer and the training organisation. To complete successfully the clinical competencies related to national occupational standards as specified by the employer and the training organisation. To achieve a minimum of Key Skills Level 1 in numeracy and literacy and apply this learning in the workplace. Maintain high standards of care Maintain a safe working environment, reporting incidents, accidents, complaints. Understand the need to maintain and respect patient confidentiality Complete mandatory training. Participate in workplace evaluations and appraisals of performance. Undertake duties on different wards/depts as directed through the training schedule. Demonstrate compassion in all interactions with patients. Demonstrate respect for patients with regard for privacy and dignity. Act in such a way that always safeguards the health and wellbeing of children & vulnerable adults. Is familiar with and adheres to, the LTHT safeguarding policies. Support team members with appropriate clinical activities under direct supervision Contribute to the movement and treatment of patients to maximise their physical comfort. Check patients skin condition and inform staff of any changes. Assist other healthcare workers to support patients with hygiene and elimination needs, oral/eye care. Assist other healthcare workers to support patients in expressing their healthcare needs. Assist in the correct handling and measurement of bodily fluids and in the dispatch of specimens. Record observations and findings on fluid/food/stool charts. Assist patients in selecting meal, drinks and snack of choice and assist with eating and drinking, where necessary. Weigh patients and record results. Collect notes/X-rays/patient information from locations across the Trust. Collect medications from pharmacy (but not controlled drugs). Assist in the welcome and reception of patients into the clinical area. Assist the registered nurse in the care of deceased patients. Assist in the safe disposal of linen and clinical waste from the clinical area. Develop good working relationship Develop good communication skills that demonstrate courtesy and respect Form good relationships with other team members including answering the telephone and passing on messages Support effective teamwork by undertaking other clinical activities, under direct supervision, which would be expected of a Band 2 Clinical Support Worker To be alert to issues of risk and concern about care provided raising any concerns observed via the Trusts Whistleblowing Policy and supporting processes. 5. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values. 6. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. 7. INFECTION CONTROL The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. 8. HEALTH AND SAFETY / RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system 9. EQUALITY AND DIVERSITY The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. 10. TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. 11. COMMUNICATION & WORKING RELATIONSHIPS Education and Training Team Nursing Staff Allied Health Professions Portering House Keepers Medical Staff 11. SPECIAL WORKING CONDITIONS i) PHYSICAL EFFORT: Frequent standing, sitting, walking, kneels and crouches to attend to patient needs. Responding to changes patient condition. Patient Care (e.g. drug administration). Shift working. Moving & handling of patients and equipment daily: Patients - 10-120kg (with lifting aids). Equipment - medical equipment, specialised mattresses (weight 1-20kg). ii) MENTAL EFFORT: Frequent mental effort/concentration required in relation to responding to and meeting patients nursing care needs (e.g. for 8-12-hour shift). Follows routine and/or direction by registered practitioner iii) EMOTIONAL EFFORT: Exposure to difficult situation including death and dying, distressed patients and relatives/carers. iv) WORKING CONDITIONS: Temperature - should be controlled but may experience hot or cold work environment. Smells - dealing with body fluids. Violence & Aggression - may experience violence and aggression from patients and or relatives or carers. Infection Control - exposure to patients with infections. Please read Job Description attachment for more information.