Client services director

Client Services Director Client Services Director - Creative Agency - London (Hybrid) - £60k This role requires a dynamic leader who excels in strategic thinking, communication, and problem-solving to ensure the success of client projects and long-term partnerships. Responsibilities: Oversee and manage key client accounts, serving as the main point of contact and building strong, lasting relationships. Lead and mentor the Client Services team to ensure high-quality client experiences and seamless project execution. Collaborate with internal teams (creative, strategy, production) to deliver innovative solutions that meet client objectives. Drive client satisfaction and retention through proactive communication, timely project delivery, and addressing client needs. Manage project budgets, timelines, and resources, ensuring projects are delivered on time and within scope. Identify growth opportunities within existing accounts and support business development efforts. Qualifications: 7 years of experience in client services or account management, preferably in a creative or advertising agency. Strong leadership skills with experience managing teams. Excellent communication, negotiation, and interpersonal skills. Ability to thrive in a fast-paced, deadline-driven environment. Strategic thinker with a passion for delivering creative solutions. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.