Are you ready to make an impact in a dynamic, high-performing team dedicated to excellence?Do you have experience working with ISO standards and have a background in auditing? Do you want to join a team of professionals who are passionate about maintaining high standards to keep our patients, visitors and staff safe? Do you have you experience in carrying out high-level quality and environmental audits and reports? If so, we would like to hear from you as we are looking for an experienced individual to work within the Quality & Compliance team.
The QMS & Compliance Officer is a varied and interesting role which requires an experienced individual to undertake a variety of quality & compliance audits across the Trust to demonstrate compliance with legal obligations and to ensure our high standards are maintained in relation to local and national standards.
The post holder will be responsible for undertaking internal quality & compliance reviews against Essentia standards for services as required undertaken by a range of departments across Essentia. The post holder will be expected to oversee, support and advise on all aspects of the processes. The post holder will have responsibility for liaising with responsible leads to note the action updates, escalate any issues to their line manager and review completed actions in accordance with the relevant standards and to develop working relationships with stakeholders who relate to the specific requirements of the role. The expectations of a range of stakeholders will often conflict and the post holder will require skills in persuasion, diplomacy and the ability to explain technical information and subjects in terms which are clearly understandable.
Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits.
Interest free Season Ticket Loan
Long Term Service Awards
Subsidised on-site nurseries and childcare vouchers
A comprehensive staff health and well-being programme, '5 ways to a healthier YOU'
Ride to work scheme
Employee assistance programme
Free stop smoking service
Activities include:
• Undertake quality and environmental audits of clinical and non-clinical services and spaces, by use of IT management Information Systems or other systems as appropriate, collating the information in preparation for a report to be provided to individual wards and departments on performance.
• Responsible for dealing with day to day QMS, service and compliance issues and bringing these to the attention of the Environment & QMS Compliance Manager and stakeholders where required.
• Works collaboratively with the QMS & Environment team and department managers in planning the annual audit programme to ensure all areas are subject to routine, robust and regular audits in line with the current quality standards.
• Assist and support the QMS & Environment Compliance Manager in the implementation and review of Quality Management Systems across Group Operations and Essentia as required.
Requirements
We are looking for an enthusiastic, self-motivated and outcome driven individual who has relevant experience in the following areas:
· Experience in ISO Standards or similar quality standards.
· Proven observational, listening and questioning experience.
· Excellent communication skills, both verbal and written and experience in dealing with staff of all levels.
· Have experience in a quality assurancedepartments and a good understanding of continuousimprovement.
You will have significant experience within the auditing and compliance sector within a large organisation, excellent written and communication skills, and ability to interpret data to produce meaningful reports. An excellent ability to engage with others to support the department in driving improvement programmes. You will be able to balance conflicting demands and prioritise your own workloads and have the ability to achieve results through a combination of effective planning and organisation.
Experience within a NHS Foundation Trust would be an advantage but broader relevant experience will be considered.
This advert closes on Tuesday 11 Feb 2025