To provide a comprehensive personal assistant service to designated directors ensuring that they receive the support needed to facilitate the performance of their role.
As a member of the personal assistant team, also help ensure the provision of a consistent, high-quality service by providing support to the Chair and all Directors as and when required.
Personal Assistant Responsibilities:
* To provide a full personal assistant service to designated Directors to help ensure the smooth and efficient organisation and carrying out of their responsibilities.
* To be the first point of contact for the Directors’ visitors and telephone callers, providing callers with information, advice, and guidance to meet their needs. Ensure that all visitors and callers are handled in a manner that enhances the reputation of the Directors, the Executive, and the Trust.
* Within parameters agreed with the Director, to make judgements and take actions necessary to resolve enquiries, requests, and issues raised by managers, staff, external organisations, and members of the public. This will include:
o Researching, collating, and providing them with information.
o Meeting with them to explore and resolve enquiries and issues.
o Providing them with all necessary guidance and advice.
* To ensure that the Director is fully briefed on issues as they arise, determining the priority of the issue and, as necessary, obtaining and collating the information needed to enable the Director to make an informed decision.
* To manage the Directors’ diaries, making decisions on whether and when appointments are made based on the issue, the needs of the caller, and the workload priorities and commitments of the Director.
Diversity makes us interesting… Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
For further details / informal visits contact:
Name: Caroline Lynch
Job title: Trust Secretary
Email address: Caroline.Lynch@royalberkshire.nhs.uk
Telephone number: 0118 322 7788
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