Quality Manager
Salary – circa £50k to 55k pa + annual performance bonus of 10% based on group/division/personal
West Yorkshire – site based
Monday to Friday (flexible hours to suit business needs)
Purpose of Role:
As a member of the Senior Management Team, the successful Quality Manager will be the voice of quality throughout our organisation, ensuring we provide the exceptional service our customers deserve. You will lead continuous improvement of our Quality Management System (QMS) and champion change management processes. Be a leader, not a follower, and drive our commitment to quality.
Principal Responsibilities but not limited to:
ISO 9001 Enhance existing QMS and update as required.
Train all relevant stakeholders on quality systems and associated SOPs.
Manage internal, external, customer, and group audits.
Implement corrective action plans to maintain system compliance.
Champion the change management process.
Customer Focus:
Address all customer complaints with comprehensive root cause analysis and corrective actions.
Translate customer requirements and specifications into internal workflows.
Ensure new process development aligns with customer approvals.
Demonstrate understanding of the relationships between products, processes, and customer applications.
General Responsibilities:
Prioritise employee safety as a core value.
Engage in frequent dialogues on the shop floor to address quality issues directly.
...