Job Summary
We are looking for a candidate with exceptional administrative and communication skills to contribute to the management and support of the volunteers who deliver the Health Research Authority's Research Approvals Service.
This is an exciting time to join the team, as we develop our recruitment and retention strategy for our volunteers, which ensures that the research undertaken in England and beyond has the perspective of a wide range of people with the right level of support and training, to ensure that the safety, rights and dignity of anyone who will become part of the research are protected.
We are looking for someone with experience in administration, including advance use of MS software packages, excellent organisational and communication skills, and experience liaising with internal and external agencies.
The successful candidate will work within a small team to help volunteers throughout their volunteering journey with the HRA, starting with the onboarding of new volunteers through to the development of experienced volunteers.
Main Duties of the Job
Reporting to the Member Management & Development Facilitator, the post holder will assist in the organisation and prioritisation of the Departmental team's workload. They will support and work with the team in order to provide comprehensive, high calibre administrative support to the HRA, ensuring the delivery of a coordinated and consistent operational management service within the governmental guidelines and internal work instruction.
The post holder must be able to communicate sensitively and effectively with a wide range of people including members of the Research Ethics service. They will support and administer processes to sustain the division's practice through administrative protocols, processes and procedures in line with service needs. The post holder may be required to cover for colleagues during absence and work flexible hours when necessary.
The post holder will be a proficient administrator, with attention to detail, ability to maintain an overview of multiple processes, and the ability to negotiate and reassess their own priorities and those of others.
About Us
Working at the HRA, we are reminded daily of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for you, not just us and the work we do.
We are committed to creating an inclusive workplace that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community: age, disability, gender identity and expression, ethnicity, religion or belief, sex, sexual orientation and other diverse characteristics, and we have policies in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.
When applying to work here, speak to us about how we might be able to accommodate a flexible working arrangement - if it works for us, we will do our best to make it work for you.
Date Posted
02 January 2025
Pay Scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year
Contract
Fixed term
Duration
13 months
Working Pattern
Full-time, Flexible working, Home or remote working
Reference Number
980-HRA668-B
Job Locations
Equinox House, City Link, Nottingham, NG2 4LA
Job Responsibilities
This role sits within the HRA Approvals Service directorate which consists of various teams that all work together to provide the appropriate approval for health research in England and, for some applications, across the UK.
This Directorate Is Responsible For:
1. Delivering HRA Approval
2. Supporting the Confidentiality Advisory Group and advising on the use of confidential patient information without consent
3. Working to refine the systems and processes researchers need to follow to ensure a swift, robust and simple experience
4. Providing guidance to applicants
5. Providing training
6. Working collaboratively with external partners to improve the research environment
Person Specification
Qualifications Essential
* Significant demonstrable and relevant experience in an administrative focused role equivalent to A-Level or NVQ3 in administration
Knowledge, Skills and Expertise Essential
* Knowledge and experience of a range of administrative practices and procedures
* Excellent organisational skills with the ability to prioritise against a background of change and frequently changing demands including the ability to work to tight deadlines
* Ability to recognise opportunities for process and system improvement and to articulate recommendations appropriately to line management
Experience Essential
* Experience of liaising and negotiating effectively with internal and external agencies, at all staff levels within an organisation
* Significant experience of recording and monitoring confidential information using a database or bespoke information system
* Advanced use of all MS Office packages, (e.g., Excel, Word, PowerPoint, Internet and Outlook)
Other Essential
* Willingness to travel occasionally, including some overnight stays with notice
* Commitment to inclusivity and valuing diversity
Employer Details
Employer Name
Health Research Authority
Address
Equinox House, City Link, Nottingham, NG2 4LA
Employer's Website
https://www.hra.nhs.uk/
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