We are hiring!
Circet NI are hiring an experienced administrator to join our team as a Works Coordinator.
Responsibilities:
1. Progressing orders through the appropriate software platforms (i.e. MIS, AFS, Client Systems etc).
2. Validating orders and building estimates and associated synthetics within order progress.
3. Liaising with other departments within the business to coordinate works are completed through a full journey.
4. Issuing work to suppliers and contractors with both internal and external communications.
5. Reviewing Quality and Compliance for all aspects of Fibre & PIA Network.
6. Providing Quality Control advice and direction to relevant personnel as required.
7. Ensuring compliance and goal achievement of high build standards across the network through high standards of workmanship.
8. Conducting corrective action reviews and audits where appropriate and required.
9. Working to PIA processes through the necessary systems.
10. Assisting with analysis of operational practices, periodic reports, databases, records and other forms of documentation to ensure compliance is established within the company.
11. Enhancing the company's reputation by providing outstanding customer service.
12. Serving as the primary contact for the escalation process - Effectively managing and documenting any issues/escalations raised, ensuring these are dealt with in a timely manner and to a successful conclusion.
13. Promptly identifying to the Programme Manager any working constraints that could provide an obstacle to the achievement of any of our objectives.
14. Ensuring effective communication with staff and stakeholders, delivering this in a timely and clear fashion, with expectations clearly set and met.
15. Your input of new ideas and innovations will be an essential part of your role.
16. Challenging the status quo is encouraged; you must be highly self-motivated and always willing to learn.
17. Managing the project cycle from beginning to end at project closure.
Knowledge Requirements
1. A good understanding and practical experience in managing risk, assumptions, issues, dependencies and escalations.
2. A good understanding of Quality & Compliance within PIA Network, but full training will be provided.
3. Knowledge of PIA Network would be advantageous, but full training will be provided.
4. Knowledge of Microsoft packages, especially Excel (intermediate knowledge of pivots, formula and database analysis), but training can be provided.
5. Customer and Delivery focused.
6. Attention to detail and a willingness to improve on working standards.
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