Job Title: Clip n’ Climb Manager
Location: The Pinnacle Bouldering Centre and Clip 'n’ Climb Northampton, Weston Favell
Job Type: Full-Time, PermanentSalary: Competitive, based on experiencePerks:
* 28 days holiday
* Free climbing access
* Exclusive staff discounts
Role Overview:We are seeking a dynamic and experienced leisure manager to oversee the daily operations of our Clip 'n Climb facility including food and beverage (F&B) services. Also supervising the team responsible for guest services, safety, and the overall operational flow of the Clip 'n’ Climb activities. The ideal candidate will possess excellent leadership skills, a passion for customer service, and a hands-on approach to ensure a smooth and enjoyable experience for our guests.
Key Responsibilities:
Operations & Team Supervision:
1. Oversee daily operations of the Clip 'n Climb facility, ensuring a safe and engaging experience for all visitors.
2. Develop and implement staff schedules to ensure adequate coverage for both F&B and climbing operations.
3. Provide training and guidance to staff on operational procedures, customer service, safety protocols, and food handling practices.
4. Ensure staff compliance with health and safety regulations, climbing safet...