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Product Management at Deliveroo takes many forms. We’re a consumer-facing brand, with websites and mobile apps which help customers find great quality food which can be brought to them to satisfy their needs any time day or night. We’re a logistics company, directing a fleet of drivers around major cities across the globe using a dedicated native app. We’re a partner to restaurants, who see us as a way to unlock access to new customers and maximise the revenue of their existing business. And we’re a home for numerous internal teams building internally facing tools for Care, finance, and others, to keep the operation running effectively.
Life as a product manager can mean working in any or all of these areas, in order to deliver value to customers, drivers, and partners. Day to day, you’ll tackle new, interesting business problems, and find innovative, creative ways to solve them. We’re seeking brilliant and motivated Product Managers to help us keep moving things forward.
Mission
New verticals is the growth engine of Deliveroo at the moment, it’s been a year since we started broadening out from groceries and selling other retail items too with partnerships from Screwfix to Accessorize and Wilko to The Perfume Store now live on the platform. This role is focussed on helping our consumers discover new retail opportunities on the website and apps and building new features to encourage them to shop for the first time. This role reports into the Group Product Manager for Consumers in the New Verticals organisation and works with a UK based engineering team.
What you’ll be doing:
* Working with research and design and marketing to come up with new ideas for encouraging customers to try new partners on the platform.
* Working with engineering and design as well as other teams across new verticals and other product orgs at Deliveroo to ship these features.
* Providing support and helping evolve existing features such as how we manage and market large events on the platform such as Christmas and Mother’s Day.
Requirements:
* 4-5 years of experience as a product manager of a consumer facing digital product, with a record of defining and building exceptional products that exceed customer expectations and support commercial goals.
* Comfortable managing a broad set of stakeholders with ability to influence across all levels of a data-driven organisation with strong written and verbal communication skills.
* A record of success partnering with engineers, product designers and data scientists to tackle ambiguous problems.
* You have overseen and supported dedicated teams and led product prioritisation, developed roadmaps and launched a number of product iterations at scale including track record of running experiments.
Why Deliveroo?
When our customers first think about Deliveroo, they probably think of getting anything within their local neighbourhood delivered to their doorstep in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.
We want to build a unique consumer experience that drives growth and differentiates Deliveroo in each of our markets - the only app you go to when you need food to eat now, groceries and non-food items quickly. We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
Compensation
* We aim to pay every employee competitively for the role they are performing in their respective location.
* Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support.
* Up to 5% matched pension contributions.
Equity
* Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success.
Food
* Free Deliveroo Plus: free delivery and access to special offers.
* Team lunches from the best local restaurants.
Time away
* 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo.
* One day of paid leave per year to volunteer with a registered charity.
Health
* Funded single cover healthcare on our core plan, with the option to add family members at own cost.
* On-site gym (HQ), discounted external gym membership.
* Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass.
* Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments.
* Life assurance.
Work Life
* Maternity, paternity and shared parental leave, eligible from day one of employment.
* Excellent kit to enable working from home and a parent-friendly working culture.
* Access to free mortgage advice.
* Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel.
* Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content.
* Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions.
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