Service Advisor Role at Arnold Clark
We are seeking a skilled Service Advisor to join our team at Arnold Clark in Inverness.
About the Role
This is an exciting opportunity for a detail-oriented individual to work with our customers and help resolve any vehicle-related issues.
The ideal candidate will possess excellent communication skills, be able to work well under pressure, and have a strong understanding of automotive repair principles.
Key Responsibilities
* Act as a liaison between customers and technicians to ensure prompt and satisfactory resolution of vehicle complaints
* Analyse vehicle problems and determine the best course of action to rectify them
* Maintain accurate records of vehicle repairs and communicate effectively with customers regarding work completed
Requirements
* Minimum 12 months' experience in a similar role within the automotive industry
* Excellent customer service skills and ability to work effectively in a fast-paced environment
* Detailed knowledge of automotive repair procedures and practices
Benefits
* Potential salary range: £28,000 - £38,000 per annum (dependent on experience)
* 33 days' annual leave allowance
* Opportunities for career progression and professional development
* A comprehensive benefits package including private health insurance and pension scheme