About the Role
National Service Compliance & Data Insight Lead
National Role - UK Based
Pay - Competitive Plus Car Allowance & Amazing benefits including Private Medical
Please be advised this is a hybrid role with a requirement to travel anywhere in the UK when required
Are you passionate about compliance, data insights, and driving operational excellence? We are looking for a Service Compliance & Data Insight Lead to ensure our security services meet regulatory standards while leveraging data analytics to enhance performance and decision-making.
As a Service Compliance & Data Insight Lead you will blend strategic business analysis with data expertise to drive informed decision-making and enhance business performance. This hybrid role focuses on identifying key business needs, analysing data, and delivering actionable insights to stakeholders. Acting as a bridge between business and technical teams, you will ensure data-driven solutions align with organisational objectives and optimise contract performance.
This is an exciting opportunity for a detail-oriented and analytical professional who thrives in a fast-paced environment. If you have expertise in compliance, data analytics, and operational reporting, we’d love to hear from you!
Job Opportunity
Responsibilities
* Act as a liaison between stakeholders and technical teams, ensuring alignment with business objectives.
* Manage stakeholder expectations and communicate effectively across all levels.
* Serve as the main contact for service providers and internal engineering teams.
* Oversee scheduling of maintenance activities and reactive work to meet SLAs.
* Maintain accurate lifecycle management data.
* Analyse and map business processes to identify inefficiencies and optimisation opportunities.
* Recommend solutions to enhance processes and business outcomes.
* Analyse data to identify trends and insights that drive strategic decisions.
* Develop reports, dashboards, and visualisations to support data-driven decision-making.
* Identify risks and assess the impact of proposed solutions.
* Conduct feasibility studies and cost-benefit analyses.
* Support change management and process transitions.
* Lead continuous improvement initiatives to enhance operational efficiency.
* Stay updated on industry trends and implement innovative solutions.
* Monitor and evaluate the effectiveness of improvements.
* Develop training materials and conduct user training sessions.
* Provide ongoing support and troubleshoot post-implementation issues.
* Participate in user acceptance testing when required.
Essential Skills
Core Competencies
* Analytical & Strategic Thinking: Identify trends, solve problems, and align insights with business goals.
* Communication & Collaboration: Present findings clearly, document insights, and manage stakeholder expectations.
* Technical Expertise: Proficient in Excel, SQL, Python, R, and BI tools (Tableau, Power BI, Looker).
* Business & Data Analysis: Skilled in requirements gathering, process improvement, and methodologies like Agile, Scrum, and Waterfall.
* Data Management & Reporting: Experience in ETL, data warehousing, dashboards, and KPI tracking.
* Behavioural Skills: Detail-oriented, adaptable, critical thinker with strong time management.
Essential
* Must have the right to work in the UK.
* Must have Driving Licence & access to a vehicle
* Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period.
* Experience in a similar environment
* The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.
Benefits
Health & Wellbeing
* Company pension and advice and planning
* Life assurance scheme
* Discounted gym memberships
* Wellness advice and support, including financial, emotional and physical
* Dental and Physical Health Plans
Lifestyle Benefits
* Cycle to work scheme
* Car lease and new car purchasing schemes
* Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
* Mortgage Advise
* Payroll ISA's
* Eligibility for Costco Membership
Learning & Development
* Support with further education
* 100's of eLearning courses
* Accredited courses by C&G, ILM, IOSH and SIA
* Leadership Development programs both local and global
Giving Back
* Payroll Giving
* Working with charities such as Calderwood House, KPMB and Wooden Spoon
* Supporting local community initiatives
* Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org