Job Description
About Modern Networks
We are a growing IT Managed Service Provider (MSP) and Internet Service Provider (ISP), specialising in providing services to the property management sector and commercial businesses nationwide.
We partner with market leading providers to deliver first class services and solutions, working closely with our customers to deliver a wide range of IT services from endpoint technology to connectivity and telephony.
Field Based IT Support Engineer Role
We are currently looking for a Field based IT Support Engineer to join our busy support team, supporting clients remotely and with field visits across the North Midlands area.
You'll be responsible for supporting office IT systems including windows networks, associated cloud services, infrastructure and connectivity.
Key Responsibilities:
* Providing high quality 1st and 2nd line support
* Supporting all aspects of Windows desktop & application support
* Supporting all aspects of tablet and mobile device support
* Basic network troubleshooting incl. ping and traceroute
* Administering Microsoft Active Directory, Exchange Server & Office 365
What We Offer
* A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance
* Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes us stronger
* 25 days annual leave + bank holidays
* Car Allowance
* Active workplace committees (Social / Wellness)
Salary Information: £35,000 per annum
Requirements:
* A desire to learn and further their skills by working towards industry recognised certifications
* Excellent written and spoken communication skills
* Extreme professionalism and personal presentation
* An ability to work independently and perform their own research
* Excellent organisational skills including the ability to manage and prioritise their workload
* A full UK driving licence is required for this role
Why Choose Us?
* Great prospects - once you've got to grips with our systems and processes, you'll have the opportunity to progress with us
* Knowledgeable, high-achieving, experienced and fun colleagues
* We love a success story – our Managing Director started with us as an engineer