This range is provided by Adepta Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Adepta Partners
Senior Technology Recruitment Consultant
Minimum 2 years’ experience in Technical Support with Leadership / Fully remote within Northern Ireland with Hybrid option / Private Healthcare / 10% Bonus / Career Development / Learning & Development Budget / 35 days annual leave / Meaningful Tech for Good SaaS product.
An award-winning technology firm based in central Belfast is seeking a Customer Service Support Manager. If you are passionate about enhancing customer satisfaction by leading a Customer Service Support Team, this position is ideal for you!
Our client excels in providing SaaS solutions to healthcare organisations throughout the UK. Their cutting-edge software has won multiple awards, and the team is celebrated as the best in the industry and an excellent place to work.
As a Customer Service Support Manager, you will join a company that genuinely values its employees, work-life balance, and distinctive culture. Although the role is advertised as fully remote, you will have the option to collaborate with other teams in the Belfast office if you prefer. The appealing bonus, company pension, and commitment to personal development make this opportunity unique for anyone looking to make a significant impact in a Tech for Good organisation.
The Role
As a Customer Service Support Manager, you will lead a team dedicated to delivering an exceptional customer experience by establishing processes to address product and customer inquiries effectively.
Your Skills & Aspirations
You will have a minimum of 2 years’ experience in supporting a SaaS product or technical application. You will possess strong leadership and team management skills. You will also have a passion for technology and a willingness to learn and grow within the role.
If this sounds like the role for you, contact Justyna at Adepta Partners for a confidential conversation or simply apply!
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
* Administrative
* Management
Industries
* Technology
* Information and Media
* Software Development
#J-18808-Ljbffr