Brilliantin Recruitment are seeking a motivated and dynamic Car Sales Executive to join a well known dealership in Bury St Edmunds. The ideal candidate will be passionate about cars and have excellent customer service skills, with a drive to succeed in a fast-paced retail environment.
As a Sales Executive, you will be responsible for selling new and used cars, offering exceptional customer service, and ensuring a positive experience for all clients.
Key Responsibilities:
* Greet and assist customers to understand their needs and recommend suitable vehicles.
* Guide customers through the car buying process, explaining features, financing options, and answering queries.
* Conduct vehicle test drives and provide detailed information on cars, including performance, features, and technical specifications.
* Meet and exceed monthly sales targets for new and used car sales, finance packages, and additional products/services.
* Develop and maintain strong relationships with customers to encourage repeat business and referrals.
* Negotiate prices and trade-in values, ensuring profitability for the dealership while remaining competitive in the market.
* Finalise sales agreements, ensure all paperwork is completed accurately, and oversee the delivery process
* Stay up to date on current inventory, new car models, and promotions
* Provide exceptional post-sales support, including answering questions and resolving any concerns.
* Address any complaints or issues that arise during the sales process in a professional and timely manner.
* Maintain accurate customer records, sales logs, and inventory information.
* Ensure compliance with all dealership policies, legal requirements, and manufacturer guidelines.
Key Requirements:
* Proven sales experience, preferably in the automotive industry or a customer-facing role.
* Strong communication and interpersonal skills, with the ability to engage and build rapport with a diverse customer base.
* A passion for cars and knowledge of automotive brands, models, and trends.
* A self-motivated, results-driven individual with the ability to work towards targets.
* Excellent negotiation and closing skills.
* Ability to work under pressure and handle multiple tasks.
* A full UK driving license is essential.
Benefits:
* Competitive basic salary with uncapped commission structure.
* Ongoing training and development opportunities.
* Discounts on vehicles and services.
* Career progression opportunities