Sales Support Administrator
Highly competitive salary, bonus plus fantastic benefits.
As a Sales Support Administrator within John Clark Motor Group, you will have a pivotal role within our business. You will have an active part in the sales process to ensure the required documentation for vehicle sales transactions is completed correctly and compliantly before handover of the vehicle to our customers. You will assist customers through the post-order journey smoothly and professionally at all times, going that extra mile for our customers.
Responsibilities of Sales Support Administrator:
* Respond to all vehicle sold orders in Dealer web/EnquiryMax and check initial compliance.
* Confirm to branch they are correct or advise if further work is needed by Sales Exec/Sales Controller.
* Remotely contact all customers via iStoreDocs to ensure all required documentation is sent and received by the customer. These will include Vehicle Order Forms, GAP Quotes & Finance E-Sign links.
* Ensure all documentation requiring signature is actioned and received back.
* Ensure Finance agreements are E-Signed and returned to activate finance pay-out.
Person Specification of Sales Support Administrator:
* Good standard of literacy and numeracy.
* Motor industry experience preferred within an administration role.
* Banking/customer services experience preferred.
* Good level of IT competency including use of databases and MS Office.
* Good organisation and diary management skills.
* Good telephone manner although most work will be online.
* Adaptable to respond to varying workloads.
* Ability to respond to deadlines and work under pressure to meet these.
This is an excellent opportunity for a well-organised, professional candidate with a strong work ethic looking to join a fast-moving and forward-thinking company where you can grow your future.
Hours: Full Time (9 am – 5 pm)
In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits:
* Preferential rates on vehicle parts purchases and servicing.
* Industry leading discounted Employee Car Scheme.
* 30 Days Holiday.
* Award-winning In-house and manufacturer training.
* Cycle to work scheme.
* State of the art dealership standards.
* High earning potential through commission or bonus.
* Some roles offer company car.
* Life assurance.
* Group contributory pension scheme.
* Career development opportunities.
So… What happens next?
Like the sound of this position? Once applied, our Recruitment Team will review your CV. If suitable, a member of the team will contact you to advise your CV has now been sent to the hiring manager.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.
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