Juice are delighted to be supporting a well-established supplier in the food industry who are seeking a proactive and organised Customer Service & Administrative professional to join their team. Working with a broad range of clients, including restaurants, hotels, and catering businesses across the region, the company takes pride in delivering high-quality products with a focus on consistency and tailored service. The role requires an individual with strong communication and administrative skills who can confidently handle customer interactions and provide essential office support. Key Responsibilities: Maintain regular contact with clients, addressing queries and ensuring smooth order processes Relay customer feedback effectively to internal teams Provide administrative assistance to sales and office departments Deliver excellent after-sales support to maintain strong client relationships Answer phone calls professionally and take appropriate action Act as the primary point of contact for order placements What we are looking for: Comfortable handling phone calls, both inbound and outbound, with professionalism and confidence Strong communication skills to liaise efficiently across departments Highly organised with excellent attention to detail Proficient in Microsoft Office and other relevant software Thrives in a fast-paced environment and works well under pressure Adaptable and able to manage shifting priorities effectively This is a full-time, permanent role, operating Monday to Friday, with an immediate start available. Salary & Benefits: Competitive salary starting from £28,000 per year Company pension scheme Employee discounts On-site parking Experience Required: Minimum of two years’ experience in customer service (preferred) This is an excellent opportunity for a motivated individual who enjoys customer interaction and administrative work within a dynamic and supportive team. Interested candidates are encouraged to submit a short cover letter outlining their suitability for the role.