Red Recruitment is recruiting an Inbound Sales Representative in Northampton to join a fast-paced growing B-Corp environment, enabling big dreams for customers and businesses.
You should have great communication skills and preferably have a background in customer service.
Benefits and Package for an Inbound Sales Representative:
1. Salary: £28,411.00
2. Hours: 37.5 hours per week. Monday - Friday 9 - 5.30pm
3. 1 in 3 Saturdays: 9-2pm (overtime pay)
4. Contract Type: Permanent
5. Location: Northampton, remote (required to be in the office 8 days a month)
6. Start date: 12th May
Key Responsibilities of an Inbound Sales Representative:
1. Provide professional support to new and existing customers with post-sales support, including policy changes, cancellations and general queries.
2. Generating quotations with either one of our partners, a comparison website, or directly from our website.
3. Recognise your strong track record of having a positive impact on people, society and the environment.
4. Continually promoting the fantastic products and services to existing customers, supporting them in a range of insurance policy renewals.
5. Follow sales, customer services, and renewals processes through to completion, making sure card payment details and Direct Debits are completed accurately.
6. Follow all compliance and quality standards, including FCA regulations and GDPR.
Key Skills and Experience of an Inbound Sales Representative:
1. Experienced in financial services or business insurance, and telephone customer services; highly motivated and passionate about sales and customer services.
2. Able to deal with different customer concerns, questions, and objections while ensuring all interactions result in a positive experience for the customer.
3. Highly resilient and able to maintain attention to detail and focus while working independently.
4. Adaptable, willing to learn, and open to change, understanding that processes and products will evolve.
5. Strong in active listening, with the ability to recognise and understand customer needs.
6. Computer literate with the ability to multitask across systems.
If you are interested in this position and have the relevant skills and experience required, please apply now!
Red Recruitment (Agency)
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