Are you ready to dive into a bustling team environment?
We are seeking a dedicated Fleet Administration Manager to join our Milton Keynes team and support the branch manager. This role offers a variety of responsibilities that will keep you engaged and challenged every day.
Key Responsibilities:
* Supporting the Branch Manager with various people management responsibilities.
* Maintaining high customer service standards and promptly addressing customer needs.
* Ensuring compliance across the rental desk in line with all operational procedures and policies as outlined in the Dawsongroup Vans Operating Manual.
* Serving as a receptionist for Company personnel, drivers, and customers, ensuring visitors are attended to promptly.
* Managing branch correspondence by opening, sorting, distributing incoming emails and post, as well as preparing outgoing mail.
* Drafting reports, letters, and emails and compiling credit checks or driver documentation for the Branch Manager as needed.
* Processing bookings, rental agreements, and breakdown reports and raising invoices with proper order numbers.
* Updating customer records and system databases with information, including mileage for servicing purposes.
* Coordinating vehicle repairs and servicing by locating local dealers and repair agents.
What We’re Looking For:
* A confident communicator with a friendly and professional telephone manner.
* Highly organised, with strong administrative skills.
* Candidates must have strong IT skills and a good working knowledge of Microsoft Office packages
* Able to thrive under pressure and manage multiple tasks effectively.