We are excited to offer a fantastic opportunity to join the Buckinghamshire Adult Mental Health Crisis Resolution and Home Treatment Team as a Team Performance and Administration Manager.
You will be vital to assisting in implementing specialist mental health crisis resolution and home treatment interventions within Buckinghamshire, ensuring service users are supported through their crisis and referred on or signposted to the most appropriate service as required. The team provides comprehensive crisis resolution and home treatment interventions, professional advice, guidance and signposting as needed.
You'll be working as part of the Adult Mental Health Crisis team across the partnership and have specific responsibilities as Gateway Performance & Admin Manager.
If you have a strong background in administration and you're looking for a new challenge in healthcare, we'd love to hear from you!
Key Responsibilities:
1. Maintain clear and effective communication with a wide range of individuals, including clinical staff, patients, medics, and other administrators within the organization. Strong communication skills are essential for coordinating care and ensuring smooth operations.
2. Utilize your strong IT and organizational skills to manage various administrative tasks, including handling confidential information with a thorough understanding of data protection principles.
3. Manage junior administrative staff, ensuring they are supported and guided in their roles.
4. Coordinate patient appointments for clinics, manage referrals, and provide administrative support to clinicians, ensuring that patients are booked appropriately and that all necessary information is accurately recorded and communicated.
5. Manage varying work patterns and ensure that all tasks are completed efficiently while maintaining confidentiality and adhering to data protection standards.
Knowledge of IT systems, particularly those specific to mental health, is crucial for this role. The ability to travel independently between sites within the Trust is essential.
Oxford Health is a great place to work. When making an application, you are encouraged to read the candidate guide attached to all roles. Please include details around qualifications (including years these were gained) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust, we provide physical, mental health, and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath, and North East Somerset. Our services are delivered at community bases, hospitals, clinics, and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: Outstanding care delivered by an outstanding team.
Our values are: Caring, safe, and excellent.
At Oxford Health, we offer a wide range of benefits designed to support your career and wellbeing, including:
1. Excellent opportunities for career progression.
2. Individual and Trust wide learning and development.
3. 27 days annual leave, plus bank holidays, rising to 33 days with continuous service.
4. NHS Discount.
5. Pension scheme.
6. Lease car scheme.
7. Employee Assistance Programme.
8. Mental Health First Aiders.
9. Staff accommodation (waiting lists may apply).
10. Staff networking and support groups.
Please refer to the job description and guidance notes attached for further information on this role.
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