Contents Location About the job Benefits Things you need to know Apply and further information Location Croydon, Liverpool, Manchester, Southport About the job Job summary The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports. Home Office Digital, Data and Technology designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property. The Senior Project Support Manager is responsible for supporting a wide range of project and product management activities to ensure the delivery of a projects and product objectives. You will work closely with the delivery and product managers, and wider product team, ensuring that DDaTs agreed project management methods and standards are successfully implemented within the project. In Enterprise services, we design and deliver secure solutions that enable the use of data, integration of services, and convergence of technology. We develop and deliver products that are resilient, performant, and cost-effective. Additionally, we provide professional capability by offering valuable advice and assurance for DDaT solutions. The Collaboration Team within Enterprise Services supplies technology platforms by designing, delivering, and supporting new and improved IT services across the Home Office. As a Senior Project Support Manager within Enterprise Services, you will play a key role in the successful management and delivery of our project and product management work. You will have the opportunity to develop a broad range of effective delivery skills, including knowledge in a variety of PMO techniques and tools. You will also be responsible for managing resources for several projects within Enterprise Services related to the deployment of M365 products. This includes, but is not limited to, secure email gateways, external collaboration, and productivity tools. To succeed in this role, you will be proactive and detail-oriented, with the ability to work collaboratively with key stakeholders to ensure project milestones are achieved. You will be logical in your thinking, with the ability to manage priorities and tight deadlines. This role aligns to the Project Delivery profession, for Project Delivery professionals in Government. Job description Managing and maintaining project and product controls, ensuring tasks are carried out effectively and accurately by the project team, and reporting on these to the Project Manager, as well as developing relevant project reporting for stakeholders. Ensuring the appropriate systems and tools are in place to enable the effective planning of the delivery, assisting the team in developing and maintaining plans. Leading on identifying and deploying resources within the project or product delivery, providing information for effective Workforce Planning decision making to the Project / Product Manager, and Senior Leadership Team. Managing the compliance of the delivery, ensuring it aligns to wider Security, Health & Safety, Inclusion & Diversity, Business Continuity and Business Planning guidelines. Managing the overall project/product spend, contributing to the wider compilation of project budgets. Line Management Although this role currently has no line management duties, it may eventually include such responsibilities. Travel Some travel will be required for this role. Work pattern Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available. You will also be expected to carry out the following day to day activities: Assisting the Project Manager and Team Lead by contributing to relevant aspects of the business requirements. Developing strong working relationships with a wide range of internal and external stakeholders to provide effective communication between the project and wider DDaT community. Undertaking any other grade appropriate duties within the scope of the grade to support the Project Manager/Team Lead and wider project team. Person specification Essential criteria: Youll have a passion for Project and Product delivery work with the following skills or strong experience in: Understanding of Project and delivery Management best practice principles, methodologies, and tools. Having strong Project Management and organisational skills, with an understanding of planning, risk management and dependency management. Building productive relationships with internal and external stakeholders, managing conflicting priorities to keep project delivery on track. Demonstration of being a self-starter and team player with a people-oriented approach to delivery. Having excellent verbal and written communication skills, with the ability to translate technical jargon into easily understandable information. Collating and interpreting data from multiple sources, providing digestible insights and reports. Desirable criteria: Ideally you will also have the following skills or some experience in: Understanding of different methodologies used in project delivery environments, such as Waterfall and Agile. Demonstrating experience of working on a government Project or Programme & Workforce Planning. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Changing and Improving Seeing the Big Picture Working Together Benefits In addition to your salary, a career with the Home Office offers a range of benefits, including: A Civil Service pension with an employer contribution of 28.97%. In-year reward scheme for one-off or sustained exceptional personal or team achievements. 25 days annual leave on appointment, rising with service to 30 days. Eight days of public holidays, plus one additional privilege day. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office. Learning and development tailored to your role. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised. 1. Application by 23rd December 2024. As part of the application process, you will be asked to complete: Personal Statement (maximum 750 words). CV including job history, qualifications and skills (maximum of 250 words). The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description. Your CV should consist of your career history and skills/experience, including any key achievements in each role. Your CV will be scored and used to provide further context on your personal statement, and support conversations at interview. For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website. 2. Sift week commencing 6th January 2025. The sift will be held on the Personal Statement and CV. Should a high volume of applications be received, the sift will be conducted only on the Personal Statement. 3. Interview week commencing 27th January 2025. If you are successful at sift stage, you will be invited to an interview that will be: Behaviours (as listed in the job advert) based questions. Interviews will be carried out via video. Candidates will be required to have access to: A laptop (personal or work) with a working webcam Good internet connection Microsoft Teams Problems during the application process If you experience problems accessing this advert, or you think youve made a mistake on an initial application, please contact hocandidates.grscabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website. Location Preferences You can select up to three locations in order of preference. Please ensure that these are locations you are prepared to travel to. If you are offered a role at one of your preferred location(s) and you decline, your application will be withdrawn. Reserve List A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website. Reserve lists will be held for each location and profession. Candidates will be appointed in merit order by location and profession. All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality. Additional Security Checks As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. Further details are included in the Notes to Candidates. Further information In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grscabinetoffice.gov.uk stating the job reference number in the subject heading. If you are invited to an interview, you will be required to bring documentation for the purposes of establishing your identity. You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up. For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting Visa sponsorship We do not sponsor individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas. Reasonable Adjustments If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via HOrecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs Complete the Assistance Required section in the Additional Requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Home Office Resourcing Centre - DDaT Resourcing Email : HORCCampaignTeamDDAThomeoffice.gov.uk Recruitment team Email : HOrecruitment.grscabinetoffice.gov.uk Further information If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance HORecruitment.GRScabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. Attachments Candidate_Information_v12_December_2024 Opens in new window (docx, 333kB) Pre-employment Checking - Document Requirements (V14) 12-08-2024 Opens in new window (pdf, 464kB) Share this page Print Email Facebook Twitter LinkedIn GMail