Main area: Administrative Services - Community Division
Grade Band: 2
Contract: Permanent
Hours: Full time - 37.5 hours per week (Mon-Fri 9-5)
Job ref: 350-SC6986867
Employer: Mersey Care NHS Foundation Trust
Employer type: NHS
Site: Chesterton Unit
Town: Winwick, Warrington
Salary: £23,615 per annum
Salary period: Yearly
Closing: 25/02/2025 23:59
Job Overview
A full-time permanent post has arisen for a motivated and enthusiastic person to work for the Secure Care Division on Chesterton Unit. The receptionist post is based at Chesterton Unit, at Hollins Park Hospital in Winwick, Warrington. Chesterton Unit is a 16-bedded Low Secure inpatient unit. Patients are over 18, detained under the Mental Health Act and require secure care provision. The post holder will be customer focused and provide a comprehensive service. Communication and organisational skills are essential.
They must have excellent interpersonal skills, and be able to organise and prioritise their work schedule. They must be able to work on their own initiative, with excellent telephone manner and respectful confidentiality. Previous experience is desirable. They must also be willing to work across all sites as required.
You will be required to cover sickness and absence. The service is open Monday to Sunday 8.00am to 21.00 pm and shifts are allocated according to service needs.
Main Duties of the Job
The post holder will provide reception and administrative duties to ensure the smooth day-to-day running of the work environment. Work with colleagues in establishing and maintaining administrative procedures to promote patient satisfaction, respecting the confidential nature of information relating to the Trust, its staff, and patients. To participate in training and development programmes both internal and externally. Ensure the delivery of the quality strategy within the designated area incorporating the establishment of systems and processes.
Person Specification
Qualifications
* GCSE or NVQ2 or equivalent, or equivalent experience.
* IT literate.
Values
* Accountability
* Support
* High professional standards
* Responsive to service users
* Engaging leadership style
* Transparency and honesty
* Discreet
* Change oriented
Skills
* Effective communication and interpersonal skills
* Ability to work effectively within teams.
* Ability to work in a confidential and sensitive manner.
* Ability to plan, prioritise and schedule work
* Self-motivated.
* Able to work on own initiative.
* Able to work with attention to detail
Knowledge/Experience
* Proven knowledge of word processing, spreadsheet and email software.
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.
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