Job summary An exciting new opportunity has arisen to join Alder Hey Children's NHS Foundation Trust as Workforce Information Analyst based at Liverpool Innovation Park, Edge Lane, Liverpool The post holder will required to produce a wide range of complex workforce information to support managers in planning their workforce for the future in order to make best use of their funded staffing establishment, they will also be required to provide training and support to ESR users within the Human Resources Department and across the Trust, with the creation of bespoke dashboards in BI, maintaining the accuracy and consistency of data and ensuring data is credible and robust. Applicants should be able to demonstrate willingness and a capability to learn, possess excellent analytical, communication and interpersonal skills, have excellent attention to detail and the ability to motivate and inspire others. You will possess good decision-making and problem-solving skills, having the judgement to escalate complex problems when necessary and the ability to work under pressure to tight deadlines. You must be able to work on your own initiative and prioritise your workload in an organised and methodical style. Having the ability to work to deadlines is a vital aspect of this post. This role would suit someone who has experience collecting, analysing and interpreting large quantities of complex data, keen to expand on their current experience and has an interest in the innovation of Workforce Systems Main duties of the job As a member of the Human resources Team, the Workforce Information Analyst, will act as a specialist resource in all aspects of the Electronic Staff Record (ESR) system; including HR Administration, Manager Self Service (MSS), Employee Self Service (ESS), Business Intelligence (BI) and Oracle Learning Management (OLM) The post holder will provide training and support to ESR users within the Human Resources Department and across the Trust. The Workforce Information Analyst will be required to produce a wide range of complex workforce information to support managers in planning their workforce for the future in order to make best use of their funded staffing establishment. They will also have line management responsibility for the Workforce Information Assistant and be responsible for their development and support. The Workforce Information Analyst will when necessary, develop and provide accurate reporting systems for the Trust to assist the Trust in increasing compliance to Key Performance Indicators. They will work as part of a team to provide a high standard of service delivery. There will be opportunities to learn and build reports and dashboards within Power BI and develop coding skills. About us As one of Europe's biggest and busiest children's hospitals, at Alder Hey Children's NHS Foundation Trust, we treat everything from common illnesses to highly complex and specialist conditions.In addition to our main hospital site, we offer paediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales and the Isle of Man. We also provide specialist inpatient care for children with complex mental health needs in our recently relocated and newly opened state of the art facility. Alder Hey has a thriving research portfolio and leads research into children's medicines, infection, inflammation and oncology. We are becoming recognised as one of the world's leaders in children's healthcare and research. We contribute to public health, lead cutting-edge research and teach the next generation of children's specialists. Alongside this is ourInnovation Hub, a dedicated space where clinicians and industries can come together to create new products and technologies. We know that a children's hospital is different and that our job is more than just treating an illness. To us, every child is an individual. As well as giving them the very best care, we set out to make them feel happy, safe and confident as they play, learn and grow. At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters. Date posted 25 October 2024 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 411-COR-24-6741952 Job locations Liverpool Innovation Park Edge Lane Liverpool L7 9NJ Job description Job responsibilities To ensure high quality workforce information is provided to the organisation to facilitate the development of robust Divisional workforce plans. Specify, design and provide reports to meet local, regional and national requirements, using ESR tools (ESRBI). To support the development of action plans for Division/Corporate Service areas to attain and maintain performance levels within Trust thresholds with regard to all workforce related KPIs (such as sickness, PDRs and Mandatory training) Carry out benchmarking to support the delivery of high-level management workforce information Produce and co-ordinate information for external returns (e.g. NHSI, WRES) and major internal reports (corporate report), ensuring timely delivery to agreed deadlines and to high levels of accuracy. Update records on the ESR system including employee personal details and the organisational hierarchy. Identifying errors or data anomalies and ensure they are corrected accordingly. (referring to monthly Woven reports) Support the Administration of routine checking of employees professional registrations, including contacting employees, accessing the appropriate professional organisations web site, managing the ESR professional registrations interfaces and updating the employees personal record accordingly. Undertake regular audits of data, liaise with relevant departments to ensure that necessary data fields are complete, accurate and that data inputting procedures are being followed. DBS checking, certificates of sponsorship information, ethnicity and equal opportunities data etc. Prepare ad-hoc reports on the workforce (e.g. FOI requests, HR team request). Report on learning & development, and appraisal activity, providing analysis of activity, trends, equality and diversity monitoring etc. Attend user group meetings as a deputy for the Workforce Information Manager when required and any meetings with other departments where there is a need for ESR expertise or/and the provision of workforce information to support projects. Promote and maintain data quality within ESR and other workforce systems. Administer ESR including setting up new users, allocating the appropriate levels of responsibility (e.g. ESR, ETADs.). Audit ESR users regularly to ensure access rights are appropriate at all times and any leavers records have been terminated. Support an efficient ESR helpdesk service for users by providing timely support and advice. Training and Staff Development Regularly train HR and Managers across the Trust in the use of ESR, producing relevant training, guidance and support documentation Provide training and development to the Workforce Information Assistant, being a point of contact for queries and escalations Support the Workforce Information Manager to, plan, manage and implement defined ESR related projects. To assist where appropriate in the delivery of internal HR events, including induction as directed. To participate in specific project areas as agreed with the Workforce Information Manager. To liaise and work with HR colleagues as appropriate to maintain effective communication, ensuring that best practice is shared and developed and to facilitate cross cover for colleagues. To work in a manner consistent with the CIPD Code of Professional Conduct. To undertake any other duties as allocated, which are commensurate with the grade and nature of the post. Job description Job responsibilities To ensure high quality workforce information is provided to the organisation to facilitate the development of robust Divisional workforce plans. Specify, design and provide reports to meet local, regional and national requirements, using ESR tools (ESRBI). To support the development of action plans for Division/Corporate Service areas to attain and maintain performance levels within Trust thresholds with regard to all workforce related KPIs (such as sickness, PDRs and Mandatory training) Carry out benchmarking to support the delivery of high-level management workforce information Produce and co-ordinate information for external returns (e.g. NHSI, WRES) and major internal reports (corporate report), ensuring timely delivery to agreed deadlines and to high levels of accuracy. Update records on the ESR system including employee personal details and the organisational hierarchy. Identifying errors or data anomalies and ensure they are corrected accordingly. (referring to monthly Woven reports) Support the Administration of routine checking of employees professional registrations, including contacting employees, accessing the appropriate professional organisations web site, managing the ESR professional registrations interfaces and updating the employees personal record accordingly. Undertake regular audits of data, liaise with relevant departments to ensure that necessary data fields are complete, accurate and that data inputting procedures are being followed. DBS checking, certificates of sponsorship information, ethnicity and equal opportunities data etc. Prepare ad-hoc reports on the workforce (e.g. FOI requests, HR team request). Report on learning & development, and appraisal activity, providing analysis of activity, trends, equality and diversity monitoring etc. Attend user group meetings as a deputy for the Workforce Information Manager when required and any meetings with other departments where there is a need for ESR expertise or/and the provision of workforce information to support projects. Promote and maintain data quality within ESR and other workforce systems. Administer ESR including setting up new users, allocating the appropriate levels of responsibility (e.g. ESR, ETADs.). Audit ESR users regularly to ensure access rights are appropriate at all times and any leavers records have been terminated. Support an efficient ESR helpdesk service for users by providing timely support and advice. Training and Staff Development Regularly train HR and Managers across the Trust in the use of ESR, producing relevant training, guidance and support documentation Provide training and development to the Workforce Information Assistant, being a point of contact for queries and escalations Support the Workforce Information Manager to, plan, manage and implement defined ESR related projects. To assist where appropriate in the delivery of internal HR events, including induction as directed. To participate in specific project areas as agreed with the Workforce Information Manager. To liaise and work with HR colleagues as appropriate to maintain effective communication, ensuring that best practice is shared and developed and to facilitate cross cover for colleagues. To work in a manner consistent with the CIPD Code of Professional Conduct. To undertake any other duties as allocated, which are commensurate with the grade and nature of the post. Person Specification Education and Training Essential Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Demonstrable Knowledge of data analysis and associated software systems/reporting tools through a diploma or equivalent experience Desirable Post graduate degree in information management, statistical or computing subject or equivalent experience Experience Essential Detailed knowledge of the Electronic Staff Record (ESR) or equivalent Oracle HRMS system, with working knowledge of the Business Intelligence reporting function Experience in collecting, analysing and interpreting large quantities of complex data. Advanced user of Microsoft Office programmes and able to interpret, produce complex reports, graphs and tables appropriate to the information required and to its audience Experience of supporting/developing HR management information systems and processes/procedures Management of staff Desirable Detailed knowledge of the NHS Agenda for Change terms and conditions of Service Knowledge of Project Management Processes Knowledge and Skills Essential Advanced knowledge of ESR and its functionality including BI report writing Effective oral communication skills with the ability to communicate clearly and concisely to staff at all levels. Effective written communication skills including report writing Excellent analytical skills including the ability to interpret complex information/reports and make recommendations supported by relevant information Highly methodical with strong organisational skills with the ability to manage a diverse workload to meet deadlines and service requirements Able to contribute to the design and delivery of training and learning events for staff at all levels Able to exercise initiative Able to troubleshoot errors that present in systems and report data Able to work within a team and autonomously, with an understanding of when it is appropriate to escalate Highly proficient user of Microsoft Office Suite, specifically word, excel and power point People management skills Personal Attribgutes Essential Able to work autonomously Excellent interpersonal skills Strives to achieve high standards, has excellent attention to detail Flexible and willing to commit to achieving results and meeting deadlines Resilient and able to deal effectively with sensitive issues with tact and discretion Evidence of continuing professional development Person Specification Education and Training Essential Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Demonstrable Knowledge of data analysis and associated software systems/reporting tools through a diploma or equivalent experience Desirable Post graduate degree in information management, statistical or computing subject or equivalent experience Experience Essential Detailed knowledge of the Electronic Staff Record (ESR) or equivalent Oracle HRMS system, with working knowledge of the Business Intelligence reporting function Experience in collecting, analysing and interpreting large quantities of complex data. Advanced user of Microsoft Office programmes and able to interpret, produce complex reports, graphs and tables appropriate to the information required and to its audience Experience of supporting/developing HR management information systems and processes/procedures Management of staff Desirable Detailed knowledge of the NHS Agenda for Change terms and conditions of Service Knowledge of Project Management Processes Knowledge and Skills Essential Advanced knowledge of ESR and its functionality including BI report writing Effective oral communication skills with the ability to communicate clearly and concisely to staff at all levels. Effective written communication skills including report writing Excellent analytical skills including the ability to interpret complex information/reports and make recommendations supported by relevant information Highly methodical with strong organisational skills with the ability to manage a diverse workload to meet deadlines and service requirements Able to contribute to the design and delivery of training and learning events for staff at all levels Able to exercise initiative Able to troubleshoot errors that present in systems and report data Able to work within a team and autonomously, with an understanding of when it is appropriate to escalate Highly proficient user of Microsoft Office Suite, specifically word, excel and power point People management skills Personal Attribgutes Essential Able to work autonomously Excellent interpersonal skills Strives to achieve high standards, has excellent attention to detail Flexible and willing to commit to achieving results and meeting deadlines Resilient and able to deal effectively with sensitive issues with tact and discretion Evidence of continuing professional development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Alder Hey Children's NHS Foundation Trust Address Liverpool Innovation Park Edge Lane Liverpool L7 9NJ Employer's website https://alderhey.nhs.uk/ (Opens in a new tab)