Permanent
Full time (40 hours per week)
Working on a shift basis of Monday – Friday between 8am-8pm and two Saturdays of 8am-12.30pm in every 14 weeks
In this role, you will have use of a company van and fuel card.
We currently have an exciting opportunity for a candidate to join bpha’s In House Maintenance Service, who make a difference to our customer’s lives everyday by delivering a high-quality repairs service designed around them.
We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well.
We are currently looking for a Groundworker/Multi Trade Operative to be responsible for the delivery and completion of repairs within our newly formed small works team to help resolve customer enquiries and issues.
Reporting to a Maintenance Supervisor you will be working in a Groundworker role and will deliver a high standard of works whilst stringently adhering to all policies, procedures, processes, controls, systems, required training and record keeping. You will ensure that we operate in a safe, customer centric, environmentally ethical, and accountable way and maximise your first time fix rate.
What you will be doing:
* Applying your technical knowledge, skills and training to complete the repairs assigned to you in a safe and efficient manner.
* Ensure that the repairs required are diagnosed correctly and works completed are to a high standard & quality
* Delivering a service which understands the needs of our customers and delivers a positive outcome for them
* To undertake additional duties commensurate with the level of this role as required
We’d love to meet someone with:
* NVQ level 2 or higher in a Construction trade / City & Guilds 6219 –07
* Substantial experience of all aspects of Groundwork/Multi trade maintenance works and Responsive Repairs.
* A strong, demonstratable commitment to excellent in customer service
* A full Uk driving licence
* Ideally educated to GCSE level or equivalent
* Good and relevant health and safety knowledge
* High levels of organisation, problem solving and communication skills
Amongst what we offer you is:
* A competitive salary
* 28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service)
* A generous contributory pension scheme
* Enhanced family leave
* Private health care
* Free life assurance
* Access to an extensive suite of wellbeing services and tools including a digital gym
* Opportunities for learning and development
* Discounted gym membership
* Retail discount scheme
Please note the successful candidate will need to complete a basic DBS application.
Closing date: 3rd December 2024
Interviews to be confirmed
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
INDLOW