Due to continued growth, the position of Customer Liaison Officer has become available to join our established team based in Peterborough/Thetford.
Cadent is the UK’s largest Gas Distribution Company, operating 4 of the 8 UK Gas Distribution Networks (East of England, London, North West and West Midlands). Their service spans over 131,000 kilometres of pipes supplying to 11 million homes & businesses.
This role will require you to be out on site on a daily basis.
This is a fantastic opportunity to join a career-enhancing project where you will be a welcomed member of the wider team. Costain is looking for skilled people who'll help us shape, create, and deliver pioneering solutions that transform the performance of the infrastructure ecosystem across the UK.
Role Requirements
1. Experience in a customer service role.
2. Must have a full UK driving licence.
3. Present a professional, personable, and reassuring face to the business.
4. Communicate directly with customers to inform, advise, and educate, ensuring that people are aware of the work we do and how it might affect them.
5. Support the operational teams in their communications with customers and others.
6. Champion Sustainability, Safety, Health, and Environment by putting personal safety and wellbeing at the heart of everything we do.
7. Have integrity by always doing the right thing in the right way.
8. Must be customer-focused by striving for excellence through understanding, anticipating, and meeting their needs.
For a full job description, please contact careers@costain.com quoting the vacancy number.
About Costain
At Costain, we help to improve people’s lives by creating connected, sustainable infrastructure that enables people and the planet to thrive.
We work together to shape, create, and deliver pioneering solutions that transform the performance of the UK’s infrastructure ecosystem across energy, water, transportation, and defence markets.
Your application
Should you require any adjustments to support you in your application, please do not hesitate to contact us: careers@costain.com.
We welcome all applicants regardless of age, race, faith, sexual orientation, gender identity, gender expression, socioeconomic background, and physical or neurological disabilities.
To find out more about our Inclusion strategy, please visit our ED&I page: ED&I Page.
Right to Work & Security Checks
Understandably, given the nature of our business, everyone who is employed at Costain must undergo thorough referencing checks.
Closing date
Please note that Costain reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.
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