University Hospitals of Derby and Burton NHS Foundation Trust
An exciting opportunity has become available for a Gynaecology Oncology Navigator based at the Royal Derby Hospital, with potential cross site working.
We are looking for someone who is passionate about women's health and cancer services, who wants to help build and improve our patients pathway. You will work closely with the Clinical Nurse Specialists and the wider multi-disciplinary team. This can be a fast paced environment with the opportunity to learn and develop new skills.
You will be a primary point of contact for patients and medical staff ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner. You must have good communication skills and be able to communicate effectively as part of the team, with the ability to exercise sound judgement in relation to problem solving and identifying situations requiring further advice.
You will be fully supported by the CNS team to help meet the needs of out patients and family.
Main duties of the job
You will support the Gynaecology Oncology CNS team with administrative duties such as answering phones to both professionals and patients, triaging these calls and referring to the most appropriate service/person.
You will liaise with different departments within the hospital to chase scans and results in preparation for appointments.
You will set up and complete the electronic Holistic Needs Assessment (eHNA's) with patients and also follow up actions and referrals not requiring CNS support.
You will be responsible for the Gynaecology Cancer Support Group 'One Voice' and initially with the CNS support will facilitate this. Identifying key speakers and activities to undertake for the wellbeing of our patients.
You will attend the weekly MDT meeting with the CNS team and assist in managing the workload generated by this.
You will signpost patients to relevant support services and act with compassion and care in line with our Trust guidelines.
Closing date of applications: 18 November 2024
Interview date: 2 December 2024
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
* Development opportunities, both professional and leadership development.
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
Key Facts:
* We see on average 4810 OP appointments a day.
* We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
* An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
* Our hospitals admit an average of 195 emergency patients daily.
* Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
* We are one of only 7 Trusts nationally with more than 50 operating theatres.
* We carry out more than 140 elective procedures each working day.
* UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person Specification
Education
* GCSE or equivalent in English at Grade C or above.
* Demonstrate use of IT systems EXCEL / windows/ emails / Lorenzo / database.
Experience & Knowledge
* Experience of working within a women's health, gynaecology or oncology.
* Experience with data collection and audit.
* Experience working with patient records and appointments.
Skills and Ability
* Work within the boundaries of the role.
* Aware of own limitation and responsibility.
* Make a decision and respond accordingly.
Communication
* Able to share information with patients and relatives in a sensitive and supportive manner.
* Understands and can overcome barriers to communication.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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