Receptionist - Inverness, Highland
Brook Street are recruiting a Receptionist for an Inverness based showroom. As front of house, you will be the primary point of contact with our customers, both face to face and over the telephone, you are responsible for identifying their needs and ensuring that they are directed to the appropriate person.
This is a full-time permanent role working 40 hours per week. Monday to Friday: 8:00am - 5:00pm
Job Responsibilities:
Being the first point of contact for our customers and professionally representing the brand
Ensuring the showroom is kept tidy and well presented at all times and that customers are looked after
Contributing to a happy, positive working and team environment
Assisting with general administrative duties in the dealership with accuracy and attention to detail
This position will be primarily customer service orientated either face to face or via the telephone so the highest levels professionalism must be maintained at all times
Key Attributes and Skills:
Excellent interpersonal skills and a polite and helpful manner
Confident and enthusiastic with the ability to build rapport easily with a variety of customers
A smart and professional appearance
Confidence to deal with complaints and issues
Discrete with sensitive information
Has initiative and can self-manage
Professional telephone manner
Computer literate including office suite with a methodical and organised approach to work with attention to detail
Previous experience in a similar role would be an advantageOur Offer to you:
Generous annual leave
Great learning and career opportunities
Discount on new and used cars
Discounted servicing, parts and accessories
Contributory pension scheme
Cycle to work scheme
Well being schemePlease submit your cv - for further information on the role, please contact Angela at Brook Street on (phone number removed).
Brook Street NMR is acting as an Employment Agency in relation to this vacancy