This is a fantastic opportunity for a highly motivated, enthusiastic, and flexible individual to join one of the UK’s largest NHS Trusts as an HR Support Team Leader working across Human Resources and Occupational Health and Wellbeing. Leeds Teaching Hospitals NHS Trust is significantly transforming its function to support the Trust under a shared Centre of Excellence (CoE) to help deliver on its priority goals over the coming years. This post will help shape and deliver high-quality administration and support within the Combined Team.
The post-holder will play a key proactive role being responsible for the day-to-day management of the administrative team, supporting the delivery of high-quality administration to colleagues across the Trust. The post-holder will be highly organised with the ability to prioritise their workload, work in a calm and effective manner and communicate well at all levels. In this vital role you will provide advice and leadership at an advanced level where work will be varied, interesting and sometimes challenging in a fast-paced environment.
Expected Shortlisting Date: 18/10/2024
Planned Interview Date: 06/11/2024
Main duties of the job
The post-holder will be responsible for providing a professional, efficient, and friendly service being responsible for the comprehensive support and administration of the department along with the day-to-day management, personal assistant responsibilities, promotional work and allocation of work to the administrative team ensuring clear roles and responsibilities to meet departmental goals and objectives.
The post-holder will be responsible for providing advice and leadership at an advanced level and for maintaining quality standards of the administration team.
About us
Leeds Teaching Hospital Trust’s ambition is to become not just a modern and model employer, but to be the best place to work. We are committed to being a diverse, inclusive employer and support a culture where all employees are valued, respected, and acknowledged. Our vision is based on The Leeds Way, which is a clear statement of who we are and what we believe, founded on values of working that were put forward by our own staff. Our values are to be:
* Accountable
* Empowered
We believe that by being true to these values, we will consistently achieve and continuously improve our results in relation to our goals, which are to be:
1. The best for patient safety, quality and experience
2. The best place to work
3. A centre of excellence for specialist services, education, research and innovation
4. Hospitals that offer seamless, integrated care
5. Financially sustainable
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Job responsibilities
* Responsible for the general administration of the department systems and procedures and day-to-day management, monitoring and allocation of work to the administrative team ensuring that they have clear roles and responsibilities and work as a team to meet departmental goals and objectives.
* Participate in the recruitment and selection of the administrative staff.
* Responsible for the staff development of the administrative team in order to maximise the quality services provided and enhance the competence of the staff. Conduct appraisals and monitor and review the performance of the individuals within the team, taking action as appropriate.
* Effectively manage annual leave and sickness absence of the administrative staff.
* Assist the Admin Manager in ensuring that the administrative team are supported through any period of change and that any interpersonal conflict is identified and minimised.
* Ensure that all information and changes in office procedures are communicated effectively and accurately to ensure appropriate implementation.
* The post holder is required to plan, prioritise, organise, implement, review and maintain office systems and procedures to ensure an effective and efficient service.
* Responsible for administrative projects and identified pieces of work and able to assimilate, summarise and present information effectively in order to support project work and reports.
Person Specification
Other criteria
* Ability to work independently and to prioritise, organise and monitor personal and departmental workload.
* Good time management skills and ability to meet tight deadlines.
* Effective interpersonal skills, able to liaise with all levels and grades of staff offering guidance and interpretation on processes and information.
* Advanced written and verbal communication skills.
Skills & behaviours
* Ability to work quickly and effectively under pressure.
* Have a responsible approach to problems showing initiative and taking control of situations when appropriate.
* Proficient IT skills and computer literacy, including relevant software experience for example spreadsheets, word processing and databases.
* Adaptable and flexible.
Qualifications
* Evidence of continuing professional education.
* Relevant intermediate qualification for the work area.
* ECDL certificate or working towards.
Experience
* Previous experience in the service area.
* Proven record of good personal organisation and the ability to cope with short-term and varied targets.
* Experience of being responsible for a discreet area of work.
* Supervisory and training experience, including recruitment, appraisals, absence monitoring, initial stages of grievance and discipline.
* NHS management and organisational structure.
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