1 Communication and Working Relationship Establish and maintain effective communication with the families of Neonatal patients. Develop and maintain appropriate communication with members of the multi-disciplinary team in all aspects of care. Demonstrate good communication skills in difficult circumstances e.g. breaking bad news, de-escalating conflict. Ability to deal with and respond appropriately to concerns or complaints from patients or members of the public. Communicate effectively with all health, social care providers, voluntary sectors and emergency services. Maintain clear, concise and legible documentation adhering to standards in accordance with trust policies and guidance. Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security. Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this will include accessing and updating patient records on central databases or electronic systems). Take responsibility for the care of a group of patients. Acts as an excellent role model by upholding and implementing good practice in the workplace. Recognises and either directly challenges or seeks support to challenge any poor practice observed. 7.2 Clinical Responsibilities The role is to assess, plan, implement and evaluate programmes of care under the direct and indirect supervision of the services Registered Nurses. Provide and deliver a high standard of compassionate care recognising and meeting the specific needs of the patients within set protocols and within the scope of the Assistant Practitioner role Perform levels of patient assessment relevant to role, plan and deliver care for patients. Develop, implement and evaluate individual care plans, utilising models, protocols, practical and theoretical knowledge under the supervision of a Registered Nurse. Carry out clinical observations on patients, recognising, recording and reporting any adverse signs to the Registered Nurse/ Medical team. Undertake and perform clinical skills within specific competency boundaries. Assist patients in maintaining their personal hygiene needs ensuring privacy and dignity at all times. Provide education and signposting for families to neonatal support groups. Perform nutritional screening using assessment tool, refer to dietician in accordance with Trust policy. Ensure appropriate nutritional intake of all patients with consideration to dietary and cultural needs. Provide care for patients to include skin integrity/pressure area care Assist in the safe moving and handling of all patients utilising appropriate equipment. Participate in the process of involving relatives/carers in the provision of patient care. Provide access to and support with the psychological and spiritual needs of patients/families. Prepare patient for and assist with specific clinical procedures appropriate to clinical area within agreed competency boundaries. To be responsible for and demonstrate competence in using medical devices relevant to clinical area and role. Medicines Management as delegated by the Registered Nurses and within the scope of practice and competency of the designated practitioner in line with Trust Medicines Management Policy guidance for the Nursing Associate. Assist in safe and appropriate use and maintenance of equipment. Organise and prioritise time effectively. Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner. Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the BTHFT safeguarding policies. 7.3 Research and Development Responsibilities To practice clinical competencies in line with relevant Trust initiatives To maintain and promote an awareness of evidence-based practice and participate in its implementation to contribute to service improvements To contribute to research, audit and development programmes within the ward/departmet 7.4 Education, Health, Safety and Security Ensure safe keeping and transportation of patient property and valuables in accordance with BTHFT policy. Recognise the importance of and contribute to the education and teaching of families and other staff/students. Ensure equipment and resources are used appropriately, efficiently and economically. Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy. Participate in and contribute to in-service training. Complete mandatory training annually. Actively participate in annual performance appraisal. Participate in the development of own personal development plan and performance review 7.5 Managerial Assist in the induction, training, education and assessment of learners and other staff. Coordinate and supervise clinical support workers and other learners in care delivery. Assist in the development and implementation of clinical guidelines and policies. Promote and participate in audit process for monitoring and reviewing quality. To be alert to issues of risk and concern about care provided raising any concerns observed via the Trusts Whistleblowing Policy and supporting processes 7.6 Other Responsibilities Contribute to the prevention and control of infection in line with Trust Guidelines Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information. Ensure that essential information on the patients condition and progress is recorded in accordance with Trust Guidelines Understand the need to maintain and respect patient confidentiality Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed COMMUNICATION AND WORKING RELATIONSHIP Registered Nurses, Midwives and Practitioners Clinical Educators Clinical Support Workers Families, Children and Young People Medical Staff Allied Health Professions Estates and Facilities Internal and External Agencie 7.7 Other Requirements Ability to work a full spectrum of daytime and night time working in order to ensure a seamless safe service for patients and service users.