Receptionist - The Municipal Hotel & Spa MGallery, Liverpool
Client:
RBH Hospitality Management
Location:
Liverpool, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
b7896e4f804b
Job Views:
4
Posted:
16.02.2025
Expiry Date:
02.04.2025
Job Description:
Receptionist - The Municipal Hotel & Spa MGallery
JOIN OUR FAMILY
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone's contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests.
THE EXCITING OPPORTUNITY
We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023. Our Heartists aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past while immersing themselves into our hospitality.
A DAY IN THE LIFE OF A RECEPTIONIST AT THE MUNICIPAL HOTEL & SPA MGALLERY
What you'll be doing...
When you enter our hotel you will be "wowed" and we aspire for our guests to be bowled over too. Our Heartists are our team, the heart of the hotel, who strive to make meaning in every moment from check-in to departure.
WHAT WE NEED FROM YOU
* A positive can-do attitude and the passion to stand out and be proud of our hotel and MGallery brand.
* The skill to welcome our guests, providing care, warmth, and efficiency in every guest connection.
* Excellent presentation skills and attention to detail.
* A passion for providing excellence in service and excelling as a team.
Other duties include;
* Anticipating guest needs by being fully aware of arrivals, departures, and monitoring traces. Experience of Opera Reservations systems is highly desirable.
* To work positively and collaboratively with all departments and our Heartists keeping the guest experience as our central focus.
WHAT WE OFFER
When you become one of our Heartists, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists program provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [emailprotected].
Apply now. Let your passion shine. #MGallery #MGalleryMoments #LifeatRBH
#J-18808-Ljbffr