Full time, 3 year fixed-term contract Based in Liverpool / remote working opportunities Liverpool School of Tropical Medicine (LSTM) is a globally recognised centre of excellence for teaching and research in tropical diseases. Recently ranked in the top 5.3% of universities in the world, we are proud of the work we do and the impact this has on the people who need our help most. Our award-winning Finance team have recently implemented a significant upgrade of the LSTM's finance system, to a new SaaS system. The purpose of this upgrade was to streamline processes across the organisation, allowing for better analytics, which will ultimately support the strategic decision-making process. We have so far rolled this out to the UK and Zimbabwe offices and have plans to go live in the Kenya office in the new year. To support with the implementation and embedding of the system and continue the success of the project, we have created a brand-new opportunity for an experienced Finance System Specialist to join the team. The Finance System Specialist will focus on proactively maintaining and developing LSTM's finance system and associated software, and work closely with colleagues to troubleshoot and solve complex issues, providing an outstanding service to all system users. Responsibilities include: Undertake extensive and detailed troubleshooting and testing to investigate system issues, identifying solutions to minimise service disruption. Day-to-day system support and system administration tasks, ensuring that SLA’s are met, and an outstanding customer service is provided. Ownership of the development and maintenance of system business processes, understanding stakeholder and operational needs. Co-ordinate workload and issue prioritisation within the team to reduce risk and provide an excellent customer service. Proactively identify opportunities to enhance financial processes through system improvements and automation. Create an established feedback process gathering and analysing data to establish a development of work. Work alongside the Finance Systems Manager to plan and deliver an accessible training schedule for the LSTM group. The successful candidate: Experience of maintaining and developing systems. Proven experience in administering and optimising integrated systems. Demonstrable experience of effectively troubleshooting, taking ownership for issues until resolution. Excellent communication and interpersonal skills. Please note: Our preference for this position would be a hybrid model with 2 days per week working on-site in Liverpool however, we are happy to be flexible and we would consider remote working with a minimum of 1 day per month on-site Application process: To apply for the position please click on the apply link and upload your CV and covering letter Due to the volume of applications we receive, we may close our vacancies early, so please apply as soon as possible if you would like to be considered. Inclusion is central to our values at LSTM. We seek to attract and recruit people who reflect the diversity across our communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. LSTM selects candidates based on skills, qualifications, and experience. We welcome conversations about flexible working; and applications from those returning to employment after a break from their careers. About LSTM Look at some of the great work we have achieved in our annual report: https://www.lstmed.ac.uk/about/annual-reports-and-financial-statements LSTM actively promotes Equal Opportunities and Safeguarding Policies £39,105 to £45,163 per annum