Temporary Accommodation Officer
Location: Leicester City
Pay Rate: £16-£18 per hour (via umbrella)
Contract Type: Temporary (Full-Time)
We are seeking an experienced Temporary Accommodation Officer to join a housing team on a full-time temporary basis.
Key Responsibilities of a Temporary Accommodation Officer :
* Providing an intensive housing management service toindividuals living in temporary accommodation across Leicester City.
* Delivering regular advice and support to customers through face-to-face contact at their homes.
* Conducting pre-sign-up interviews and assessments to identify vulnerable customers who require additional support.
* Maintaining accurate records, managing customer information, and ensuring data systems and reporting are robust.
* Supporting customers with benefit queries and applications to ensure tenancy sustainment.
About You:
1. Previous experience in housing, particularly with vulnerable customers, homelessness, and supported housing issues.
2. Strong knowledge of welfare benefits and housing-related support services.
3. Excellent communication and interpersonal skills, with the ability to work effectively within a team and independently.
4. Resilient, with the ability to handle challenging behaviours and difficult situations.
5. Proficient IT skills for managing records and reporting.
6. Ow...