Temporary Accommodation Officer Location: Leicester City Pay Rate: £16-£18 per hour (via umbrella) Contract Type: Temporary (Full-Time) We are seeking an experienced Temporary Accommodation Officer to join a housing team on a full-time temporary basis. Key Responsibilities of a Temporary Accommodation Officer : Providing an intensive housing management service to individuals living in temporary accommodation across Leicester City. Delivering regular advice and support to customers through face-to-face contact at their homes. Conducting pre-sign-up interviews and assessments to identify vulnerable customers who require additional support. Maintaining accurate records, managing customer information, and ensuring data systems and reporting are robust. Supporting customers with benefit queries and applications to ensure tenancy sustainment. About You: Previous experience in housing, particularly with vulnerable customers, homelessness, and supported housing issues. Strong knowledge of welfare benefits and housing-related support services. Excellent communication and interpersonal skills, with the ability to work effectively within a team and independently. Resilient, with the ability to handle challenging behaviours and difficult situations. Proficient IT skills for managing records and reporting. Own vehicle required for travel within Leicester City. What's on Offer: Competitive hourly rate (£16-£18 via umbrella). Opportunity to make a real difference in the lives of vulnerable individuals. Full-time role with a supportive and professional team environment. If this Temporary Accommodation Officer role is something of interest please give Tiyana a call on (phone number removed) or email (url removed)