We are working with an established forwarder near Heathrow, who are recruiting for an Air Export AOG/Express Clerk. Purpose: Co-ordination of Express and Time Critical Logistics Responsible for invoicing & profitability Responsible for Customs Compliance Processing of HMRC queries through to resolution and closure, minimising duty/tax liability Core Capabilities: Excellent communication and organisational skills. Excellent AOG/NFO & Express Knowledge A mature and professional manner. HMRC Customs Procedural knowledge including Entry submission Confidence with a computer including excel, CRM database, BoxTop and ASM. Enjoy working with customers and building relationships. Must be able to work well within a target driven environment. Key Tasks/Responsibilities Day to Day responsibility for customer service delivery to a Key Account Management of operational email Inbox, and procedural work flows of consignments Follow up and resolve all operational issues / customer service concerns raised by the customer Responsible for Sales Invoicing on a timely basis and job costing accuracy Processing of export documents and creation/submission of Customs Entry Declarations Keep up to date with Market trends, products, services and news. Establish and Maintain Internal and External Relationships. Fully Document attributed clients business processes and requirements. Ensuring accuracy of Export entry declarations through self-auditing The hours are Monday to Friday 8am-4.30pm Salary up to £38K depending on experience If you haven't heard from us within 7 working days please assume you have been unsuccessful this time ADZN1_UKTJ