Overview
Reference
439458 Salary
£11.44 - £11.44/hour Job Location
- United Kingdom -- England -- East Midlands -- Northamptonshire -- Northampton Job Type
Permanent Posted
Friday, June 28, 2024
Customer Service Representative – Office working
Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience.
Employment Type: Full-time temporary to permanent position.
Working Hours: Monday - Friday 11am - 8pm with alternate weekends.
Responsibilities of a Customer Service Representative
Build rapport with customers in a consultative manner
Listen to the customer's needs to ensure a positive and unique solution to their queries
Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.
Communicating with customers and clients via live chat platforms.
The key skills / experience that we are looking for are:
Excellent customer service skills
Great team player
6 months Contact Centre background [not essential]
Strong communication skills