Credit Controller Annual Salary: £30,000 - £32,000 Per Annum Location: Sudbury, Suffolk Job Type: Full-time Join our clients team as a Credit Controller. This role involves the overall management of the company’s debtor ledger, ensuring that customer credit accounts are paid within agreed terms. The successful candidate will demonstrate a high degree of competency in analytical thinking, troubleshooting, and problem-solving. Day-to-day of the role: Chasing debt via telephone and/or written communications. Negotiating repayment plans where necessary. Vetting new account applications and running credit checks. Setting and reviewing credit limits. Liaising with solicitors for debt recovery. Managing automated cash procedures. Reconciling payments and bank accounts. Issuing statements, invoices, and credit notes. Handling customer queries and managing returns. Liaising with internal staff and customers regarding returns. Establishing good working relationships with internal staff and customers. Assisting with other duties within the accounts department as needed. Required Skills & Qualifications: Previous experience in a Credit Controller role is essential. Proactive, firm but customer-focused approach to the collection of money. Experience with SAP Business One is a distinct advantage. Familiarity with Sage Pay (Opayo) is desirable. Proficient in Microsoft Office. Flexible approach to manage, prioritise and work to deadlines. Strong problem-solving skills. Excellent verbal and written communication skills. Team player with good interpersonal skills. Strong organisational, numeracy, and analytical skills. Benefits: Competitive salary. Opportunities for professional growth and development. Supportive team environment. To apply for this Credit Controller position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position to .