Office Working: Building Professional Skills Training
This 5-day training course, “Office Working: Building Professional Skills Training,” equips participants with the essential knowledge to thrive in an office environment. It covers key areas like professional etiquette, time management, and effective communication, ensuring a smooth transition from hands-on fieldwork to administrative roles. Participants will also gain proficiency in office tools, problem-solving strategies, and teamwork, while learning how to set career goals for long-term success. By the end of the course, attendees will be well-prepared to navigate office dynamics and contribute effectively in their new positions.
Building Professional Skills Training Content
This 5-day training course will cover:
Day 1: Understanding the Office Environment & Professional Etiquette
* Introduction to Office Culture
* Professional Etiquette and Communication
Day 2: Administrative and Organisational Skills
* Office Tools & Technology
o Introduction to office software: Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
o Overview of office equipment (printers, scanners, phone systems).
* Time Management & Task Prioritisation
o Using task management tools like Trello, Asana, or Microsoft To-Do.
o Prioritising tasks and managing workload effectively.
o Tips for staying organised in a fast-paced office environment.
Day 3: Communication and Collaboration
* Professional Communication
o Writing professional reports, memos, and proposals.
o Active listening and interpersonal communication skills.
* Teamwork and Collaboration Tools
o Working collaboratively with remote and in-office teams.
o Using collaboration tools like Microsoft Teams or Slack.
Day 4: Problem Solving, Critical Thinking, and Decision-Making
* Critical Thinking and Analytical Skills
o Analysing problems from multiple perspectives.
o Developing solutions and presenting them persuasively.
o Case studies: Office-based challenges and problem-solving strategies.
* Decision-Making in the Office
o Making data-driven decisions using available tools and resources.
o Dealing with conflicts and resolving disputes professionally.
o Role-play scenarios: Responding to challenging office situations.
Day 5: Professional Development & Career Growth
* Career Planning and Goal Setting
o Setting short-term and long-term career goals.
o Understanding office career paths and advancement opportunities.
o Identifying skills gaps and developing a plan for continuous learning.
* Building a Professional Brand
o Networking within the office environment and building relationships.
o Creating a professional online presence (LinkedIn).
o Preparing for performance reviews and showcasing your contributions.
Learning Outcomes
By the end of the course, participants will be able to:
* Understand and Adapt to Office Culture
* Utilise Key Administrative and Organisational Tools
* Communicate Effectively in an Office Setting
* Collaborate and Contribute to Teamwork
* Apply Problem-Solving and Critical Thinking Skills
* Develop a Personal Growth and Career Plan
General Information
This course takes place at 5-7 Museum Place, Cardiff, CF10 3BD. This is a 5-day training course, with each day being 09:30AM to 16:30PM. If this is of interest or if you have any questions please do not hesitate to contact us either by phoning 029 21 156 603 or emailing info@careerchangewales.co.uk.
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