We are seeking a dedicated and proactive Sales Co-ordinator to join our team. Supporting the Business Development team and other internal stakeholders by actively managing and monitoring the Sales Pipeline, supporting with following up, owning data and reporting for the team and other admin tasks. This will be a dynamic & interesting role for anyone looking to gain commercial knowledge and is interested in improving processes and structure within a fast paced team
About us
We are Vivedia, the UK’s market leader in audio visual services for ‘once in a lifetime events’ (weddings, funerals, citizenship ceremonies). We don’t simply follow the market, we’re an innovator and a disruptor. The work you do will have a positive impact on thousands of people daily and millions of people each year. We have a head office in Sheffield and a satellite office in London, but our customers are spread across the UK.
We’re not fans of all that corporate jargon you might hear from other businesses. We’re down to earth, we’re human and we’re passionate about putting our customers first (all companies say that, but we really do it).
Our friendly team of 150 are our most important customers.We care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we’re officially one of the ‘Best Companies’ in the UK to work for! It might be because of the flexibility we offer in terms of how and where we work, or the genuinely fun and supportive environment we’ve built in our dog-friendly office (complete with top of the range coffee machine), or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too.
This is a business that is doing really well, but it goes beyond that; it’s about making absolutely sure things go right, first time, every time. This passion is driven from the top down by James, our MD (who hates titles and is just simply ‘James’) and the leadership team who make sure that brilliant customer service is at that heart of everything we do.When you meet us, you’ll see what we mean.
It’s so important that we are the right fit for each other, so we’ll share as much as you want to know about us while we’re getting to know you too
Responsibilities
* Support the Business Development team across all aspects of day to day operations – managing information, reporting, setting-up demos, etc.
* Assist with ongoing lead cycles & sales pipeline inspection – help the team stay up to date and front-footed with turning leads into sales
* Maintain and update CRM (SalesForce) for monitoring and reporting
* Maintain project and task management system (Jira)
* Manage individual and collaborative workloads
* Supporting the establishment and maintenance of project documentation library
* Work closely with Engineering/Support, Stock/Procurement, Infrastructure, Sales & Customer Success
Requirements
* Ability to manage multiple requirements and stakeholders to get to a desired outcome
* Comfortable with data, reporting and management information
* Great customer service skills, approachable and friendly
* Able to deliver under pressure with limited supervision
* Able to work in a team & problem solve
* Proactive, self starter
* Full UK driving licence
* Basic AV/IT knowledge
* Be basic tech savvy – MS Office suite, Outlook, Teams, CRMs (Salesforce & Jira ideal)
* Be happy to work away from home on occasion
Benefits
* Competitive salary
* 25 days holiday, plus statutory bank holidays (pro rata)
* Statutory defined-contribution pension scheme
* Discretionary annual bonus
* Life event support: £1,000 first-time buyers' allowance, £250 bereavement allowance, £250 baby bonus, £250 marriage allowance
* Employee assistance programme
* Free annual eye tests, glasses contributions and flu vaccine
* Annual paid volunteering day, sports club sponsorship and choice of charitable donations
* Personal learning and development budget
* Flexible working hours/location (subject to needs of role)
* Warm and relaxed working environment
* Free onsite parking
* Smart hub office with freshly ground coffee, healthy snacks, and free onsite parking
* Regular team socials, including big summer family party
If this exciting opportunity sounds interesting to you, please apply now.
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Education:
* GCSE or equivalent (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
Application deadline: 13/11/2024
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